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"Nice"

"One of the best hotels I’ve stayed at. The service was 11/10. Really attentive and friendly from all areas. Food menu not extensive but I enjoyed my meal. The pool was lovely. The changing room lockers being code rather than key was great and I liked the facility to be able to dry my costume. The room was spacious and modern with lots of plugs and had a separate shower as well as a bath. There was a fridge but it didn’t seem switched on. Didn’t faff but would have been nice if it was cold....

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"Lovely modern hotel and friendly staff especially Jenny on reception who went that extra mile for me even getting me a pair of slippers for the swimming area! Highly recommend this hotel."

"Good value. Comfortable stay. The shower did show some signs of mildew and the shower head needed replacing. I was woken up by one of the adjacent occupants being woken up at 4.45 in the morning. "

"Clean, functional room, very quiet. Have to use pay car park, expensive at £14.50 per day = £29.00 for one night stay!"

"Such a beautiful hotel, walkable to centre and everywhere we planned to go. Would definitely come back! "

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a...