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"I enjoyed the approachability of the staff"

"👍"

"Conveniently located, clean and good value hotel"

" Friendly staff, clean rooms "

"Excellent service at front desk!"

"The hotel was clean and in great condition. Our room felt quite spacious, eapecially the bathroom area. We appreciated the separate room with a door for the toilet and shower, which allowed other people to still access the sink and closet area. Would recommend staying here, especially for parent’s with multiple kids."

"The staff are amazing. The room was clean and the buffet style breakfast was great. The bed was super comfy."

"Perfect spot for everything downtown Waterloo "

"The hotel, rooms and staff were magnificent. I spend a lot of time in hotels and this was really fantastic. The highlight was the size and configuration of the suite, but most importantly having a log fire with all the wood, firelighters etc provided. It was fun. The staff were excellent, the only area for improvement was the main restaurant. The bar was fabulous and fun, we dined there the first night, however the formal dining room on the second was incredibly disappointing. The food lacked flavour and texture, it was made for instagram rather then the diner. When feedback was requested and given, they seemed offended and unhelpful. This being said, we will definitely return, just hang out in the room and at the bar."