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Crowne Plaza Kitchener-Waterloo, an IHG Hotel

4.0 star property
Relax by the fireplace or dive into local art nearby. Enjoy delicious meals at Aqua Lounge Restaurant and take advantage of convenient services like express check-out.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Meeting facility
Meeting facility
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The price is AED 365
AED 429 total
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

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Quality Inn

Parking included
Free WiFi
Air conditioning
Business services
8.2 out of 10, Very Good, (1139)
The price is AED 266
AED 312 total
includes taxes & fees
26 Jan - 27 Jan
Quality Inn

About the neighborhood

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo, an IHG Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and smoke-free premises
  • A 24-hour front desk, luggage storage, and concierge services
  • A front-desk safe, ATM/banking services, and a ballroom
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 37-inch LED TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 12.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15005 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM.

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Self parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo, an IHG Hotel located?

Located in Downtown Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1032 reviews" "
Rating 8 - Good. 289 out of 1032 reviews" "
Rating 6 - Okay. 134 out of 1032 reviews" "
Rating 4 - Poor. 50 out of 1032 reviews" "
Rating 2 - Terrible. 72 out of 1032 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Adib

Liked: Cleanliness, staff & service
Fun for a few days
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I marked the facility as 4 because the bathroom water did not get very hot, Luke warm. It was -20 outside so that may of been a factor
Stayed 1 night in Jan 2025

10/10 Excellent

Edith Sau Fong

Traveled with family
Liked: Cleanliness, staff & service, amenities
There is a homeless lying on the floor of the staircase between the ground and second floor of the parking garage. I would be scared if I’m alone.
Stayed 1 night in Jan 2025

8/10 Good

Lori

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room and dining room were freezing.. Coming into the hotel from parking garage is not accessible.. for this reason we will not stay again..
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
This property was nice and had stuff to do! However, try getting a higher floor as you can hear everything.
Stayed 1 night in Jan 2025

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service
A window was open in my room, I arrived at night and the curtains were shut, and I left early in the morning. The room was freezing when I walked in so I turned the heating on. The heating was sooo loud, I had to get out of bed at midnight to turn it off, and woke up freezing two mornings as I didn't realise the window had been left open. These should be checked, especailly in the middle of winter in Canada.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tarra

Stayed 1 night in Dec 2024

6/10 Okay

Youchao

Traveled with group
a little noise
Stayed 1 night in Jan 2025

10/10 Excellent

Aswin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Kitchener!!
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Only thing I would say is bowling and games is an extra cost: should advertise that.
Stayed 1 night in Jan 2025

10/10 Excellent

Terence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place
Stayed 1 night in Jan 2025

6/10 Okay

Duane, London

Business traveler
Front entrance is terrible, just not enough room for more than 3 vehicles, parked out back, after 6:00pm, had to walk around the building to the front as no one answered the buzzer suggested to push to get in :(, shower head was absolutely terrible, and the tv was tough to watch as the screen kept freezing, room was nice other than that.
Stayed 1 night in Jan 2025

6/10 Okay

Ruth

They should not charge for parking
Stayed 5 nights in Dec 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

YODIT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, actually I recommend it to anyone who need accommodation in kitchener.
Stayed 4 nights in Dec 2024

8/10 Good

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Usually parking is included with the cost of the hotel and if it is not, the hotel should notify the customer instead of telling them at checkout. Same with breakfast. It is usually complimentary as well.
Stayed 1 night in Dec 2024

10/10 Excellent

S.H.A.

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms! Probably one of the best I’ve seen! Front desk staff friendly. Parking convenient. A lot of dining options around including in hotel itself. Walkable to lots of amenities. Nice hotel!
Stayed 1 night in Dec 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for anything downtown Kitchener. Rooms are always decent and check in staff/manager is great. Can be a little noisy at times but 10/10 for value.
Stayed 1 night in Dec 2024

10/10 Excellent

Matteo

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Stayed 1 night in Dec 2024