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Crowne Plaza Kitchener-Waterloo, an IHG Hotel

4.0 star property
Hotel with a conference center, a quick walk to Centre In The Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Exterior
Meeting facility
Exterior
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The price is AED 311
AED 365 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Quality Inn

Parking included
Free WiFi
Air conditioning
Business services
8.2 out of 10, Very Good, (1106)
The price is AED 266
AED 312 total
includes taxes & fees
2 Jan - 3 January 2025
Quality Inn

About the neighborhood

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo, an IHG Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a vending machine
  • Luggage storage, an elevator, and a ballroom
  • Concierge services, 7 meeting rooms, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 37-inch LED TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 12.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15005 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM.

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Self parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo, an IHG Hotel located?

Located in Downtown Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1005 reviews" "
Rating 8 - Good. 288 out of 1005 reviews" "
Rating 6 - Okay. 130 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 71 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bill

Everything was perfect. Clean and the beds are amazing!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Georgiy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Some water in the rooms will be nice
Stayed 1 night in Dec 2024

6/10 Okay

Noreen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice bed and room. But TV didnt work, restaurant meal not good, and front desk staff not overly friendly or helpful, when we made a reasonable request.
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andy

Stayed 1 night in Nov 2024

8/10 Good

Jorin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent price, staff did their job.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mitchell J

Stayed 1 night in Nov 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

arlene

Stayed 1 night in Aug 2024

8/10 Good

Marisol

Stayed 1 night in Nov 2024

8/10 Good

Tracy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay there. Everyone was very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barb

Traveled with partner, Traveled with family
The hotel was amazing staff went on and above . Very friendly. Only bad thing I have to say is getting into the front entrance was a little challenging. But other than that this is one of the nicest and friendliness and cleanest holiday inn I have stayed in.
Stayed 3 nights in Dec 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I assume that the property was clean due to the fact that all you can smell is cleaning products…it is VERY strong
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Staff & service
Friendly and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Amenities
Nice ambience, comfortable room and helpful staff
Stayed 3 nights in Dec 2024

8/10 Good

Po Jung

Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff - all of them. Friendly. Helpful. A pleasure to interact wtih
Stayed 2 nights in Dec 2024

10/10 Excellent

Alistaire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , quick and easy check in . Nice room
Stayed 1 night in Dec 2024

8/10 Good

Casandra

Traveled with partner
Liked: Cleanliness, staff & service
Location was great. Clean large rooms, comfortable bed. Food was a little pricy for what was offered. Parking is available at an extra cost and convenient IF a space is available - can be difficult if sports teams are staying there, but the hotel comped the cost of nearby public parking if none available at hotel. Can be a little noisy if staying during a party hosted in the centre, but quited at a reasonable hour.
Stayed 2 nights in Dec 2024

4/10 Poor

KELVIN

Room was dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and room were very good. The buffet breakfast was exceptional. I also took advantage of their very spacious fitness area. The location of the hotel and parking is a little awkward and not as convenient as other hotels. However the hotel was worth and we would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed there to be close to St May’s hospital. All the staff was great. Aqua - the restaurant on site has great food. The breakfast buffet is certainly worth the $20 charge. The place is beginning to look dated and needed a good clean. The hallways were covered in debris and the corners of the room did t look like they’d been cleaned in years. The covered parking is handy and just steps away from the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while discovering Kitchener / Waterloo!!
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff & super nice hotel.
Stayed 2 nights in Dec 2024