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"Lovely welcoming helpful staff. Even asking if I wanted leave our suitcase in a safe place after checking out so we could spend more time at Bath. We would definitely stay there again the the future. Thank you."

"The room was comfortable and had everything we needed. Stayed on a Saturday so we were able to enjoy the wine and cheese they offer in the evening. Staff was excellent and Scott was top notch!"

"Wonderful stay"

"The room was ok , had to pay extra for another room as partner couldn’t get in lifts as room was on 10th floor .Bathroom had makeup on the tiles ,so it wasn’t cleaned properly before we get there , dust in the wardrobe ,other wise it was ok"

"A well located hotel with easy parking next door (NCP slightly discounted). Breakfast was very good with variety and prepared/cooked fresh. Our room was warm and comfortable with good space and city view. Reception was friendly and check in/out quick. A glass refillable bottle of water would be a good addition, and still maintain the hotels standard for eco friendly. The tea tray was disappointing against everything else. More variety and quantity of milk would be a welcomed addition. "

"Disappointed that when checking in the hotel did not any information about my paid reservation"

"Excellent location for the centre of Bristol. We were easily able to walk (on a sunny day) from the train station. Lots of independent shops and cafes around the hotel. Staff were welcoming upon arrival. Room was large and clean. Bathroom modern and spacious. Very comfortable bed. Would definitely book again if needed."

"Lovely from start to finish. Highly recommend Jody’s magic hands for a massage in spa6. Only downside was a noisy fridge in the room, and (I never thought I’d say this) an over-attentive waiter trying to take our dinner plates before we’d finished our meal in the Boathouse"