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"Stay was ok! Room was very nice, spacious as well. Appreciated the little kitchenette during our stay. Service from check in was not very friendly. I felt like I was just a number and they just wanted me to pass through. We asked for extra pillows after we returned from dinner, and the lady at the front desk gave us a facial reaction like we were crazy, and then she said they had no pillows. We also asked for a blow dryer, because we assumed the room would be equipped with one, but now I...

"I like the choice of restaurants and easy parking. The rooms are big and many pillow choices. "

"We had a great stay at this location. The staff were extremely friendly! The valet Parker’s were so sweet to our little girls, they really enjoyed their kindness. The kids wrote a letter to Santa and “mailed it”. The next morning, our girls received a letter from Santa. What a sweet little touch. The pool was awesome! Thank you!!!!!"

"Was great and will stay again "

"Le Germain is one of the premiere hotels in Calgary and everyone I come here it’s my first choice. Service and staff are excellent, room quality is second to none. "

"Unfortunatelly the elevator broke down a day before we arrived, but I got a first floor room to accomodate my needs."

"We were supplied with towels for just one person. Overall, satisfactory. The front desk staff should be trained or drilled about how to respond to an emergency, in this case, fire alarm. There seemed to be no Wi-Fi connection to the fire services, and more importantly, the guests gathered in the front foyer when the alarm went off, should be briefed about what was going on with the emergency response. Hospitality also means the visitors should be comforted and made to feel safe. Information...

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