Aparthotels in Bulgaria

"The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz. Next day we were transferred to the Hotel apart complex which is next to the Hotel. The rooms were not 4*. The furniture and the toilet were old. They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room. No daily cleaning of the rooms. "

"No laundry facilities although mentioned. No parking as well. Air condition is good although one of them was dripping. Shower door need fixing. Beds are comfortable. Elevator can fit 4 persons without luggage. Good location. No microwave oven or any kind of oven"

"The reason, that we chose this hotel is the reviews of other customers. Extremely friendly, helpful and polite staff, clean rooms, comparatively far from the center (we were looking for a calmer and quieter place and for us the location was not a problem - 15-20 minutes walk from center) and extremely tasty and good food - delicious breakfast and good restaurant for the rest of the time). The only thing we were disappointed was food, we didn't manage to have dinner as we had planned. The hotel...

"We have a very late arrival flight so self check-in was a great option. The room is spacious and clean, the beds are comfortable and the bathroom is very convenient. Great location! The only drawback - we arrived at 1 a.m. in the winter and the heating in the room was not switched on, so it took some time to warm up the room. We managed to turn the heater by ourselves, however it would be better if there are some (printed) instructions about this for other late guests or the management turn on...

"Good but cominication is zero"

"Very good "

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"Good location decent breakfast, hot water isn’t the most sufficient, friendly staff"