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"Really good stay. The staff are incredible throughout the day, regardless who is working. Everyone cares, thoughtful, kind and considerate. It's so refreshing to be handled with such care and thought. Breakfast was excellent, and a must have - proper sausages and bacon on the full english, and they have mastered the art of a poached egg! Some noise from the main road of an evening, but you can't do anything with that if you are at the front of the property and close to the road. Rare gem for parking, safe and secure in private car park. A tremendous stay, and a 10/10 hotel. A refreshing level of customer service with genuine people. Cannot recommend enough and really appreciate the work of the team there. "

"Excellent "

"Very fancy"

"Hotel in excellent location, very friendly and helpful staff. Recommended."

"Hotel was brilliant, rooms were a nice size, with both a shower and standalone bath. Staff were all really helpful and friendly. Facilities were great too, pool was beautiful and incredibly relaxing"

"This is a superb property. The views are beautiful, the spa is lovely, and the staff was very helpful."

"We warmly welcomed upon arrival. The gentleman who took our luggages to store before check in was very thorough in his suggestions on what to do for our 24 hour visit in the area. All the front staff were warm and that really made us want to come back to Bath. "

"Great location for Wells "

"Very clean, pleasant atmosphere "