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"Secure, polite security guard and cleaning personnel. Front desk (night shift) lacked customer service common knowledge and courtesy."

"The staff was excellent. "

"Very hard to find, then when you finally get there it’s not marked—looks like a house, and then they send you to another location. And finally, when we got to our room, we were told the water would be shut off from 10-4am., but they would provide a gallon of water. But they didn’t bring the water and the waiter was shut off before 10. Then they finally brought some water. The room had lots of closet space and bathroom had a lot of places to set things. The shower was cold only."

"This hotel seemed to be mostly well kept. They did not have AC which was a bit of a downside. The staff at the desk does not often speak English, although the manager/owner does, so be prepared to use your Spanish! Getting Uber is convenient and easy to do from the hotel. I had a shuttle that left to my next destination at 2:00pm on check out day, but the hotel did not allow for late checkouts. They were willing to keep my luggage though while I waited. They allowed me to wait at the property....

"People are very friendly and the place was very welcoming & there are no dislikes at all."

"Muy buena zona para alojarse y excelente anfitriona."

"Property was in a great location and very convenient. Staff was welcoming, helpful and amazing!! No complaints, would absolutely stay there again!"

"Great little place with lots of sun. Bia was helpful and comunicative. Not far from the airport."

"No kitchen - misleading - I didn't stay & they charged me a cancellation fee. I had to stay somewhere else."

"Friendly staff. Aparta-Hotel was really nice and had everything I needed."

"The pictures on the website are misleading. The hotel rooms look nothing like the pictures. The towels were very dingy looking and very old. The bedding looked like it had been washed by putting it in a sink. The shower had grime in the corners and where you had to stand. there was no shower curtain so when you showered the bathroom floor would be a giant puddle when you were done. I pulled the blankets back the first night i was there and the top sheet had stains on it. I had to remove it from...

"Why we have no idea....a not acceptable practice Will not try to stay there again "

"Lovely stay at Barons Resort - Amazing views, friendly hospitality, nice room, refreshing pool "

"I stayed in the apartments leased by the hotel; and while the apartment was clean and the staff friendly, it is not a typical hotel stay. I found the environment pleasing and in a good location around Universidad de Costa Rica. If you are looking for a traditional hotel, the apartments at this hotel are not your best option. If you are looking for a short term apartment while in San Jose, it is perfect because it offers the benefits of a kitchen, which will allow you to save on food expenses...