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"The facilities were modern, very clean and comfortable. The staff were all very friendly, which made my stay even more enjoyable. I will return."

"Much better than expected after reading the other reviews. By standards of Semporna, this hotel is very good. My room was very spacious, comfortable and clean. The staff members were nice, but completely failed at the one thing people actually come to Semporna for - information about day trips to the nearby islands. It felt like I was the first person to ever ask them about going to Mabul or Mataking. To be fair all “sales” people in Semporna were like this so not just an issue in this hotel. "

"Good location just a bit far to walk to the harbour"

"The hotel is very well located, close to touristic places of interest (e.g. historic mosque, regalia museum, café). "

"Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring"

"I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!"

"Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable. "

"Clean, next to the Imago mall just acoress the bridge"