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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Lounge
Free minibar, in-room safe, desk, blackout drapes
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AED 274
AED 304 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Partial Sea View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room With Partial Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Free minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout drapes

Superior Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 6 min walk - 0.5 km
  • Imago Shopping Mall - 9 min walk - 0.8 km
  • Gaya Street Sunday Market - 19 min walk - 1.7 km
  • Suria Sabah Shopping Mall - 2 min drive - 2.3 km
  • Jesselton Point Ferry Terminal - 3 min drive - 2.8 km

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel near Imago Shopping Mall
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of a grocery/convenience store, a coffee shop/cafe, and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Local cuisine breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Free newspapers, tour/ticket assistance, and wedding services
  • A front-desk safe, 2 meeting rooms, and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Similar properties

Restaurant

Holiday Inn Express Kota Kinabalu City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 173 reviews
The price is AED 168
AED 221 total
includes taxes & fees
27 Apr - 28 Apr
Holiday Inn Express Kota Kinabalu City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Check-out is at noon.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

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Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 565 reviews
Rating 8 - Good. 252 out of 565 reviews
Rating 6 - Okay. 82 out of 565 reviews
Rating 4 - Poor. 43 out of 565 reviews
Rating 2 - Terrible. 17 out of 565 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025

8/10 Good

Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
will come back soon
Stayed 3 nights in Mar 2025

8/10 Good

Arlene Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great but walkways around was not very safe with slabs not even or missing. Electric or telephone cables hanging down- which is very unsafe.
Stayed 8 nights in Mar 2025

10/10 Excellent

Pei Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

6/10 Okay

Takayuki

just average
Stayed 1 night in Nov 2024

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

4/10 Poor

Sady

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a good experience
Poor check-in, took around an hour , receptionist not sure what she was doing, failed to collect the tourist tax which was then collected at check out.Booked 4 rooms , one toilet did not flush at all, another had a view entirely of walll. Requested packed breakfast as we were leaving early to the airport, but it was late and the chef spilled one
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another staycation at Promenade
Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022

10/10 Excellent

Ali Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2022

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

8/10 Good

Rita

Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Yau Chun

Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Heng Wai

Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

8/10 Good

Ahmad Farouk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice property overlooking the ocean.
Stayed 4 nights in Apr 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and professional. The restaurants were great. The location was excellent near to a huge shopping mall in the newer part of Kota Kinabalu and close to the seashore.
Stayed 1 night in Sep 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Lovely hotel overlooking the ocean. Our suite room was spacious with a wonderful view out to sea.
Stayed 4 nights in Apr 2023

10/10 Excellent

MUHAMMAD AZLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.