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Promenade Hotel Kota Kinabalu

4.0 star property
Escape to a haven where convenience meets indulgence. Enjoy seamless travel with airport pick-up service and discover local flavors.

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Exterior
Free minibar, in-room safe, desk, blackout drapes
Lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AED 224
AED 250 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access | Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Partial Sea View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room With Partial Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Free minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout drapes

Superior Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior Room with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Room with Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Kota Kinabalu City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (161)
The price is AED 168
AED 206 total
includes taxes & fees
24 Mar - 25 Mar
Holiday Inn Express Kota Kinabalu City Centre by IHG

About the neighborhood

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Centre Point - 6 min walk
  • Imago Shopping Mall - 9 min walk
  • Gaya Street Sunday Market - 19 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Jesselton Point Ferry Terminal - 3 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel near Imago Shopping Mall
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of a grocery/convenience store, a coffee shop/cafe, and a hair salon. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Local cuisine breakfast (surcharge), smoke-free premises, and a banquet hall
  • Luggage storage, wedding services, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 46 for adults and MYR 23 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Promenade Cafe
  • Dynasty Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (8396 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 46 for adults and MYR 23 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of 21 February 2025, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on 27 February 2025 start from $68.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Check-out is at noon.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

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Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 548 reviews
Rating 8 - Good. 245 out of 548 reviews
Rating 6 - Okay. 81 out of 548 reviews
Rating 4 - Poor. 43 out of 548 reviews
Rating 2 - Terrible. 16 out of 548 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

6/10 Okay

Takayuki

just average
Stayed 1 night in Nov 2024

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another staycation at Promenade
Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Stayed 1 night in Nov 2024

10/10 Excellent

Ali Rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2022

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

8/10 Good

Yau Chun

Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Heng Wai

Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

8/10 Good

Ahmad Farouk

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice property overlooking the ocean.
Stayed 4 nights in Apr 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and professional. The restaurants were great. The location was excellent near to a huge shopping mall in the newer part of Kota Kinabalu and close to the seashore.
Stayed 1 night in Sep 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Lovely hotel overlooking the ocean. Our suite room was spacious with a wonderful view out to sea.
Stayed 4 nights in Apr 2023

10/10 Excellent

MUHAMMAD AZLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.

2/10 Terrible

Vimala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a bad experience. They had a new year countdown and they were practicing for it on 30th December and 29th December even. The 30th one had the windows vibrating and the lights reached the room. I was terribly sick and I could not catch any rest. When asked; they said it was a last minute event and that they are not responsible for a state event. I then asked for a room change, but they said I may need to top up, as the rooms above are suite? Then they proceeded to relocate me when I asked them for some effort, and they placed me nearer to the stage. This is absurd. This is clearly an indication for lack of integrity. There was no indication of such an event. I booked my tickets the week before coming here, thus I am sure the event will have been announced by then. This is unacceptable and very annoying. Also mini trigger factors will be the different toothpastes in both rooms, the new room has Colgate. The water heater was working better in this floor. There are different standards for different floors? I don’t even get this. Don’t book this place. It’s really a scam. Then the roads were closed for the event and even that was not indicated. Only one doorman came to my rescue but could not help much. Thus, I ended up draaging my luggage and walking to the mall that was 15 minutes away, in the hot sun. See; this may not be a very difficult task but my point here is the need to INFORM these details so that a customer can be well prepared. HUGE LACK OF INTEGRITY.
Stayed 4 nights in Dec 2024

8/10 Good

Abdul Rahman

Liked: Cleanliness, amenities, property conditions & facilities
Situated in a peacefull stretch of them street
Stayed 1 night in Jan 2023

10/10 Excellent

HYGINUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time. Commendable variety for breakfast.
Stayed 2 nights in Aug 2022

6/10 Okay

Nadarajan

Liked: Cleanliness
Food & Parking
Food choices and quality @ club lounge & coffee house need to be improved drastically Guest shall be given free parking facility.
Stayed 2 nights in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good though but for the shower which flood terribly after every use. Maybe the drainage is blocked. Maintainance should look into it. The breakfast buffet is excellent though. I'd give it a four and a half star. Nice overall👍
Stayed 2 nights in Mar 2024