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"The only issue was on the first day was lots of cockroachs in reception, but I don't think it was anything to do with the cleanliness of the hotel think something happened outside and they wandered in. It was dealt with pretty quickly. The rooms were cleaned and well maintained."

"This hotel is in ideal location & the basement bars has THE best acts on"

"Taking into account this was officially a 2 star hotel id say it was excellent for it's category and could well grade higher. It was basic but had an excellent shower which some 4 stars struggle with. It was clean, excellent location a few steps from the old town yet little outside noise. Sea view was worth every penny. Room had TV, hairdryer inside. Clean and very friendly reception staff. "

"The 2 members of staff on reception were fantastic (special thanks to Jake) However, we were disappointed with the room. Although it was perfectly clean, it was much smaller than I had expected from the photos, on which I based my choice of hotel. The location of the hotel is excellent, the breakfast buffet was excellent, as were all the members of staff we encountered."

"We booked a holiday originally at another hotel which was awful and dirty. The Port Benidorm was absolutely lovely. Very clean, beautiful room. The food was great and plenty of choices. Friendly, helpful staff. The spa is also fantastic."

"So good we came back again Jim &.Laura (England)"

"I recommend the junior suite sea view. I will be back."

"Great stay with my family. Lovely staff - clean and comfortable rooms. Great breakfast choice"

"I’ve enjoyed my holiday at Gran Bali hotel Benidorm. Cleanliness and comfort. Given a sea view as requested and the view and room were very pleasant Restaurant was clean and staff helpful if needed. Only issue was the long queues to buy a drink in the island bar. Especially in the late afternoon. Only 1 staff making coffees. Cocktails and other drinks taking time before you can be served. I can imagine this will be worse when hotel full. Staff were pleasant though. No signs to say where the spa is . Prices were on display which appeared expensive Entertainment was missing but out of season and we wanted a peaceful holiday. Public bus and taxi to the Old Town cheap. A few miles out or an hour walk. Beautiful and clean beaches and promenade Hot Food as other reviews tends not to be. But there is plenty of choice and plentiful. Especially breakfast was very good. "