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Port Benidorm Hotel & Spa

4.0 star property
White sand beach and a fitness center, near Casino Mediterraneo Benidorm

Choose dates to view prices

Photo gallery for Port Benidorm Hotel & Spa

Meeting facility
Front of property
Pilates
Reception
Pilates

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Pool
  • Parking available
  • Gym
The current price is AED 304
AED 335 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Double or Twin Room, Balcony

Minibar, blackout drapes, soundproofing, free WiFi

Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults + 1 Child)

Minibar, blackout drapes, soundproofing, free WiFi

Triple Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (1 adult + 1 child)

Minibar, blackout drapes, soundproofing, free WiFi

Double Room, Balcony (1 adult + 1 child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room (1 Adult)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Double Bed and 1 Twin Bed

Double Room Single Use, Balcony, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room (No balcony)

Minibar, blackout drapes, soundproofing, free WiFi

Double or Twin Room (No balcony)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony

Minibar, blackout drapes, soundproofing, free WiFi

Double Room Single Use, Balcony

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Shower, free toiletries, hair dryer, towels

Double Room, Balcony, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Sea View (3 Adults)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, Balcony, Sea View (2 Adults + 1 Child)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, Balcony, Sea View (3 Adults + 1 Child)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony, Sea View (Single Use)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Family Room, Balcony, Sea View (2 People)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (2 People)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, Balcony, Sea View (2 Adults + 2 Children)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 Adults + 1 Child)

Minibar, blackout drapes, soundproofing, free WiFi

Family Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Family Room (3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Family Room (Single Use)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 2 Double Beds

Family Room (2 People)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room (No Balcony, 1 adult + 1 child)

Minibar, blackout drapes, soundproofing, free WiFi

Double Room (No Balcony, 1 adult + 1 child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use (No balcony)

Minibar, blackout drapes, soundproofing, free WiFi

Double Room Single Use (No balcony)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Triple Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Triple Room (1 Adult + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Balcony, Sea View (2 people)

Shower, free toiletries, hair dryer, towels

Double Room, Balcony, Sea View (2 people)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Triple Room, Balcony, Sea View (1 person)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed and 1 Twin Bed

Triple Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

Melia Benidorm

  • Pool
  • All inclusive
  • Kids pool
  • Free WiFi
8.4 out of 10, Very Good, (991)
The price is AED 321
AED 353 total
includes taxes & fees
25 Feb - 26 Feb
Melia Benidorm

About the neighborhood

Map
C/ Estocolmo, 4, Benidorm, Alicante, 03500

What's nearby

  • Llevant Beach - 2 min walk
  • Casino Mediterraneo Benidorm - 3 min walk
  • Benidorm Palace - 17 min walk
  • Mundomar - 20 min walk
  • Aqualandia - 3 min drive

Getting around

  • Benidorm Tram Station - 13 min drive
  • La Vila Joiosa Tram Station - 23 min drive
  • Alicante Intl. Airport (ALC) - 44 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Casa Mariano's - ‬4 min walk
  • ‪Bikini Beach Bar - ‬2 min walk
  • ‪Uncle Ron's - ‬4 min walk
  • ‪Vesta Caffè - ‬5 min walk

About this property

Port Benidorm Hotel & Spa

Upscale hotel near Llevant Beach
Located close to Casino Mediterraneo Benidorm and Benidorm Palace, Port Benidorm Hotel & Spa provides a poolside bar, a grocery/convenience store, and a terrace. Take some time to relax at the onsite spa. The on-site international cuisine buffet restaurant, RESTAURANTE, offers breakfast, lunch, and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Self parking (surcharge), multilingual staff, and tour/ticket assistance
  • A front-desk safe, luggage storage, and a vending machine
  • Smoke-free premises, 1 meeting room, and a billiards/pool table
  • Guest reviews say good things about the overall condition
Room features
All 288 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

All inclusive details

All-inclusive room rates at Port Benidorm Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Entertainment

Onsite entertainment and activities

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • RESTAURANTE
  • BAR TERRAZA
  • BAR SALON

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Payment for the stay is due at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 15 per day
  • In-room safe fee: EUR 1.8 per day
  • High chair fee: EUR 0.00
  • Spa fee: EUR 10.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Los Dálmatas
Hotel Los Dálmatas Benidorm
Los Dálmatas
Los Dálmatas Benidorm
Hotel Port Benidorm
Hotel Los Dalmatas
Los Dalmatas Hotel Benidorm
Los Dalmatas Benidorm
Port Benidorm
Hotel Los Dálmatas
Port Benidorm & Spa Benidorm
Port Benidorm Hotel & Spa Hotel
Port Benidorm Hotel & Spa Benidorm
Port Benidorm Hotel & Spa Hotel Benidorm
Port Benidorm & Spa Benidorm
Port Benidorm Hotel & Spa Hotel
Port Benidorm Hotel & Spa Benidorm
Port Benidorm Hotel & Spa Hotel Benidorm

Frequently asked questions

Does Port Benidorm Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Port Benidorm Hotel & Spa?

As of 20 February 2025, prices found for a 1-night stay for 2 adults at Port Benidorm Hotel & Spa on 24 February 2025 start from $91.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Port Benidorm Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Port Benidorm Hotel & Spa?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Port Benidorm Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Port Benidorm Hotel & Spa?

Check-out is at noon.

Are there all-inclusive benefits at Port Benidorm Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Port Benidorm Hotel & Spa located?

Situated by the sea, this spa hotel is within a 5-minute walk of Llevant Beach and Casino Mediterraneo Benidorm. Benidorm Palace and Aqualandia are also within 2 mi (3 km).

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Port Benidorm Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 103 reviews
Rating 8 - Good. 30 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 3 out of 103 reviews
Rating 2 - Terrible. 6 out of 103 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good food always something tasty entertainment was ok all inclusive very good
Stayed 7 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpark good but pricey ,location really good ,good vlean room will deifianlty go back
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay
Stayed 4 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within easy access to the beach bars etc. Breakfast was fantastic! Staff were friendly. Lifts were ok for us as we were on the 2nd floor and we were also away from the building work going on next door. Bathroom is ok if going with a partner but we went as a Mother, Auntie and Nephew and the glass door on the bathroom was a little awkward, also as the shower doesn’t completely shut the water from it sometimes leaked into the bedroom area. However, in the whole would definitely recommend this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Per Morten

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good food and big room. The rooftop bar have perfect view all over the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple stay
Lovely stay, great location and staff very friendly. Would recommend and stay again. Pool area is fab for location in Benidorm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Liked: Property conditions & facilities
Convenient position to stay ,clean modern ,courteous staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptionally clean and comfortable, great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were friendly & helpful. There is a great selection of food at meal times.
Stayed 9 nights in Oct 2024

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
The rooms are lovely, however the food was poor and building work right under our room we weren’t informed of at or after booking woke me up at 7.30 on the first morning. Location great but wouldn’t stay again
Stayed 2 nights in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is good and has plenty of beds, I didn't like the lifts they are overly complicated.
Stayed 7 nights in Oct 2024

4/10 Poor

Andrew

Liked: Amenities
We have has the booking for approximately 9 months, 6 months ago building work started on a extension to the Hotel. We were not told anything about it or we would have cancelled, not only that but we put directly in front of it. I messaged the hotel twice fir a low floor and had no response, so they put us in the 8th floor, the lifts are eco friendly so you have to wait fir ages sometimes
Stayed 4 nights in Jan 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel but would definitely return. The rooms were immaculate as was the rest of the hotel. Had a sea view on the 15th floor and it was fantastic. Food was excellent (although never got to try the evening meal) and the staff were all very helpful.Just far enough away from the nightlife to walk in but still quiet enough to sleep in the room. Will definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, right on the beach, main strip only 5 minutes away. Great modern and clean rooms and the food was pretty decent. Topping it off was a proper double bed that was very comfy.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night mini break in Benidorm
Great location - close to Levante beach and only 5 min walk to the top of the strip but far enough away not be kept awake by noise. No stags or hens allowed at the hotel which is good for a couples break. Great view from the 15th floor - lovely pool area and food breakfast choice but they do start to clear everything away very swiftly- so don’t go down to breakfast thinking you can rock up 5 minutes before it ends ! Recommended
Morning view from 15th floor
Sunset from 15th floor
Roof top terrace
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Port Benidorm
Hotel was nice and clean. Restaurant staff very friendly m, bar staff not as much. Didn’t like the glass walls for the bathroom and shower always flooded. Food in the restaurant was nice, but snack bar not as much. Snacks and food should have been available in restaurant throughout the day. Overall enjoyed the hotel, but would do All inclusive there again
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Very nice stay, rooms are really nice with balcony looks over the sea on the upper floor’s. Lifts are quite slow though so you do have to wait a bit.
Stayed 7 nights in Jun 2024

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
Open toilet and shower no Privacy !
Absolutely lovely spacious hotel . Spotless everywhere great pool area great entertainment . On the downside I had a sea view room which I thought I had before but this was a lot smaller bed was more like a 4 ft size . Bathroom with a massive glass window looking straight onto the bed area / room glass door no PRiVACY at all no lock on bathroom door . It might as well have had no door or window as it was all see through .Made the room like a bed sit ! Was not for me or my husband as we don't feel like we being watched on toilet also if the cleaner came in room and you were in shower / toilet how embarrassing it would be !!
Stayed 4 nights in Oct 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Like : nothing. Staff ignorant and rude. Nothing is advertised on Expedia about the extensive building work taking place. Building a new part of hotel. We had banging, drilling, load Spanish shouting, dust from 7.30 till 6.30.i asked to change rooms due to my 80 year old mother's severe asthma was lied to and said no rooms available - I showed proof they had rooms for sale, I was told I could pay extra I said no. I have emails that prove I asked not to be right next to it but some sadistic employee put us right next door to it 812. I have photis and videos. No one could care less. Food cold and mediocre - do not go here until after work us finished. Dust everywhere. Expedia a waste of time. Had £150 refund on account but my. Mother is now ill all because no one coukd be bothered. I want a full refund for me and our friends who had a disgusting stay. I asked everyday for a change of room nothing. Will never use Expedia, hotels. Com again Will go through small claims court or visa to obtain full refund
Stayed 4 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very clean, great food options at the buffet, friendly staff, great pool area, nice quiet location within an easy walk to the action and moments from the beach, the only negative is the AWFUL lift system they have in place - can be waiting literally 15 mins for a lift and staying on the 10th floor stairs weren’t really an option! No floor buttons to press in the lift, you select your floor on a screen outside the lift and a computer calculates what lift goes where, if they could change this it would be 10/10 as just too long a wait and sadly everyone saying the same thing. A great hotel though.
Stayed 3 nights in Oct 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position for beach & nightlife
Great location only 2 minutes to the promenade & beach. Also close to the nightlife & lots of restaurants. Fantastic views from the balcony on the 16th floor. Room clean & spacious but only tea no coffee available. Lifts are a major pain!
Stayed 1 night in Feb 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a lovely stay as we have before, clean ,helpful. the only issue we had was ,swim wear being worn in the dinning room . I did not want to see a near naked women, while eating my food This is not acceptable in a hotel
Stayed 1 night in Sep 2023

2/10 Terrible

Ingrid

Liked: Cleanliness
Disliked: Room comfort
all inclusice or not reallt
so we were so disappointed since the hotel looked amazing we were bommed to fin out that all inclusive dit not include everything for example did you have to pay extra for a slushie. there were almost no vegetarian options that werent cheese or vegetables. it was no coffe or tea in the dining room so for lunch/dinner ypu hade desserts but no coffe. the bar could not make non-alcoholic drinks. The spa was extra 10 euros per person. most of the people working at the hotel were rude. we were very dissipointed esepcially since we got a servey we could fill out for them to improve our stay and nothing happend.
Stayed 6 nights in Oct 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocio Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Genial todo
Stayed 5 nights in Dec 2024