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"Only failing was the understaffed restaurant service"

"Pool area although small is so cleverly done. fantastic. Room is decent, Chinese fella who checked me in was friendly just talk a bit slower pal. Will return "

"Great location "

"Loved the decor and the central location."

"I stay here when I visit the Bath office of the company I work for. The hotel is in a good location to the center of Bath and is clean and comfortable. "

"Smart and comfortable rooms with very comfortable beds. Roomy showers. Has all the basic amenities required and very friendly, helpful staff. "

"Stayed in a superior king size room at the Future hotel in Bristol for 2 nights. The room was spacious and clean but tired looking. The en-suite was spacious and clean with separate toilet room. The bed was large and comfortable. All the staff were extremely kind and lovely, they were very polite and helpful, and nothing was too much trouble. The meals were excellent, with the buffet style breakfast being exceptionally good. Plenty of choice of everything. A comfortable bar area with staff who would make any drink you wanted. Excellent. Overall, this is a very nice hotel, and is situated straight across from the shopping centres. The free parking in the multi storey car park next door was also excellent, with your ticket being validated on departure. Nothing to pay!! Wonderful. "

"Very comfortable and convenient "

"The Francis was being renovated but this did not affect us and we had a wonderful stay. The staff were really friendly and helpful. "