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"Lovely onsens on top floor, nice spacious warm change rooms, nice relaxing lobby/lounge area, exceptional dinner, traditional Japanese with a touch western fusion and nice helpful staff. It was winter so it was cold to walk around, would love to come back Spring or Autumn "

"Good service"

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"Nice area of hotel and huge property. But Breakfast is so busy which I don't like."

"Higashiyama onsen is a lovely, narrow canyon on the outskirts of Aizuwakamatsu. The red and blue sightseeing buses stop within 150 yards of the hotel. The onsen baths are not too hot. The food is great. Our room was a regular one and was spacious. All in all it was a very nice place. "

"Good motorcycle parking and access to amazing roads. "

"The room was on the top floor overlooking the lake but the trees blocked most of the view. The size of the room was good and the bed was comfortable. It would have been good to have smaller pillows available in the room. I ended up rolling up a towel to make a smaller pillow. Meals were included in the stay and there was plenty of variety. Only real bummer is that I think I left my Prescription Progressive Glasses in the room and can't get anyone to pick up the phones & check!"

"Exceeded expectations. I wish I got the name of the kind woman who helped us check in and talked with us during our stay. We appreciated her help. Loved the Onsen, loved that we could cook our own dinner, the hikes, went for a run. This is one of our favourite places and we would highly recommend. Thank you so much for your excellent service and hospitality. "