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"The hotel, location and amenities excellent. However staffs have poor customer service. Not friendly and not welcoming."

"Friendly, courteous and professional staff. Hotel is nice however we had heating issues with our shower and close to non-existent Wifi or phone signal in our room (apparently their routers don’t work well with Apple products?). Breakfast buffet had many offerings however as delicious as they looked unfortunately it didn’t deliver in taste. Still a pleasant stay at Soto Grande though as their customer service made up for it."

"Not too bad and staff are all nice. Not enough amenities and no drawers in the room either. "

"Thanks, we enjoyed our stay."

"There was a karaoke bar or disco bar beside the hotel and it was very noisy during our stay and that we can’t sleep. If you don’t have car, the area is very inconvenient as you only will take taxi to go around the town area. "

"Location poor"

"I recently stayed at Lafaayette Luxury Suites Baguio with my family during Christmas week, and it was a charming experience overall. The location is excellent, being conveniently close to the Victory Liner bus station and SM Baguio, making it easy to explore the area. The hotel itself is beautiful and has a charming ambiance that adds to the holiday atmosphere. However, it’s worth noting that the rooms do not have air conditioning. Thankfully, this wasn’t an issue for us during our stay, as the...

"Beautiful property "