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"Cj at front desk made this stay a 10!! "

"All the staff are pleasant/helpful/informative👌"

"Homey atmosphere"

"It's a very dated hotel, but it's clean, and the staff is super friendly and helpful. "

"It was a really nice hotel. Hardly any hot water, but the guy took care of it right away. "

"Clean, convenient, close to the bay board walk, friendly and helpful staff."

"The place was clean, but there's an old wood smell when we enter the room."

"Very beautiful hotel, staff is very friendly and helpful! Breakfast was nice too "

"Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again."