This is a great spot in the heart of Amsterdam - pictures do make it seem a tad bigger with the wide angle, but that's typical; the space was all we needed - even had a couple of re-group hours charging up for the next outing; it's big enough for that with the window seat, arm chair, and table with 2 chairs. Only drawbacks (and these are just for informational purposes, not complaints) the block stairs going up to the elevated area are a bit dicey - wouldn't recommend for anyone with unsure footing or mobility issues. There is zero drawers or hanging space - there is a couple of shelves and and luggage stand, but you are living out of suitcases - would not recommend if you are on a longer extended trip and are travelling heavy. As for location, couldn't really have been better - easy walk from the Centraal Train Station, but away from the heavy touristy area surrounding it. Right next to the Jordaan district which is really a lovely spot to wander, not heavily touristy at all and a nice local vibe with plenty eateries and cafe/bars. The canals right out the front door are lovely neighbourhood spots to walk around also. Red light district is walking distance altho you do have to cross to that side thru the busier part with the Station traffic (car, foot & bike) same thing goes for the tram. There's a nice upscale market close by (left out the front door, left again on the Main Street and down a little ways) that was helpful. We never did hear from the owner/property manager while there, so can't talk about communication - we met with the young gent at the bike shop right across from the property, who hands the keys over. Overall a terrific find ... only bummed that we didn't get to try the great looking French restaurant right next door!