Search Guest Houses in Alotenango

"No respetan las reservaciones hechas en la aplicación "

"It’s a beautiful homey property with very kind and helpful owners! The breakfast is delicious! It’s a bit on the quieter side but would definitely recommend!"

"This property does not communicate. They say they offer airport shuttle service, but you cannot coonect with the to book it. They do not respond to messages through Expedia Help, and they do not answer the phone on Expedia help. They have a limited window to check in. They obviouslu have no interest in guest service!"

"We had quite mixed feelings about our stay here. First of all the fact that you can only check in between 14 and 18 didn’t say in our confirmation email. I can see that it says in the app but it’s not stated everywhere. We arrived at 20.30 after we had to spend some time at the airport filing reports for lost luggage. The place is kind of secret without any signs or anything. We asked around in the neighborhood about where it was but nobody had heard about it. After trying three different...

"Lindo hotel, buena atención, habitación limpia y cómoda. El administrador muy atento y flexible. "

"We arrived on the day of our booking and the manager of the hotel told us that they don't work with Expedia. I had a text and email confirmation of our booking and he told us that does not matter. He told us his hostel was completely full and did not care to help us at all. They also advertise as having free parking, and when we arrived he told us the hostel does not provide parking. Very bad customer service, completely unorganized and not helpful."