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"That Guest Service crew on counter!!! Everybody acknowledging you with a wide smile. Felt the spirit of warmth and love of the crew and locals welcoming you and making you feel like home among family! Once at GYE and now at UIO! Now I know why I picked your stay twice! Blessings, guys!"

"I use to go to this hotel more than 12 years ago and they maintain their hi quality in every kind of services, I mean, food, nit and clean rooms, spa, friendly staff and genetosity. I love this hotel, for me the best option in Quito"

"Charming and comfortable. Loved it."

"The staff were just amazing. They made our stay very enjoyable and accommodate all our request. "

"We loved our stay here. The staff was kind and friendly, even though we arrived very late at night (after 2AM). The beds were very comfortable, and the breakfast was ample. The location was also convenient for walking to the Historic Center. And the view from the rooftop was thrilling! We could see Cotopaxi in the distance. We would absolutely stay here again."

"High quality of service!"

"Wonderful hotel, and stay"

"Wonderful Hotel. Extremely nice and almost fancy. Front desk was super helpful too and helped us lineup shuttles and tours. Room was very clean and had everything we needed. Great location too that was close to lots of restaurants. We'd definitely stay again."

"Excelente ubicación y servicio muy amable plus rico desayuno "