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"Paying on arrival instead of in advance, free cancellation if necessary. Helpful staff, always feel safe and comfortable at the Britannia. I had booked a room without window, but they very kindly put me in a room with window anyway."

"Great spot to stay and very central to transport and main areas of the city. Would definitely stay again, as well as other cities where they have hotels."

"Friendly staff and convenience. "

"Booked this for my husband’s 55th birthday and they were very accommodating. Premises were clean software exceptionally polite and accommodating. Only downside is that the rooms for families are caught for walk out especially for transporting luggage quite a few steps if you have a lot of luggage and children to manage Otherwise, we will definitely consider coming back "

"Everyone was incredibly polite, helpful and approachable. Every where was also spotless. Had such a lovely stay."

"I travelled for work for a concert that was happening at Co-op Live, as such the hotel was busy but not terribly so. Only impact that may have is on their 3 lifts when trying to go to breakfast and checking out as everyone is doing the same and there can be a 5 min wait for some of the upper floors, as it seems some of the lifts skip floors or go to certain floors in order of when they were called 🤔"

"Parking is expensive and don’t offer discounts for staying at the hotel. Whereas other hotels next door offer promotional rates to use Manchester central NCP car park. Check in speeds could be quicker as we had to wait in excess of 2 hours to check into our rooms after our allotted 3pm check in time. "

"We were a family of 4 sharing a king size room with sleeper sofa. The beds were all ready for us when we got to our room, and the hotel staff was very responsive to any questions and requests we had."

"Had a lovely stay at Marriott! Arrived early to drop off bags and the lovely reception staff checked us in early! Deluxe room was great, plenty of room and clean. Bed was very comfy! Great, tasty breakfast selection, close to train station, metro link and shops. Would definitely stay again! "