Find 5 Star Hotels in West End, CA

"We paid for an upgraded room with private outdoor fireplace for 5 nights. It rained part of the time, but there were plenty of times when it was dry. Unfortunately, we were not able to use the fireplace even once, because the cushions on the outdoor chairs were soaked and could never dry out due to cold temps. The staff should be provided covers for the cushions (or should remove them) during rainy times. This upgrade was of no value to us. That was very disappointing."

"We enjoyed our stay. Room was very comfortable, with a fireplace and spa tub, and we had a water fountain just below our balcony. "

"Beautiful location and property. Rooms were really great and the view and tranquility of the property was outstanding. Loved the car service provided to guest to drive the 10 minutes to Healdsburg square for dining etc! We will definitely return to this property! Great service!"

"We have had a fantastic stay at Four Seasons Napa. The room was clean and luxuriously comfortable, the staff couldn’t have been friendlier and we had a wonderful week. Auro was worthy of 3 Michelin stars, possibly the best meal we’ve ever had. Chef Garcia and his team were amazing. Highly recommended "

"Upon checking the house, we had to request housekeeping to clean our bathroom as stuff was left in the trash cans. Overall, our stay was okay"

"First class"

"👍"

"I cannot wait to visit again in near future! Everything, from the room and accommodations to the grounds and staff, was just top notch. What put The Ruse over the top was the amazing custom breakfasts from the chef, who delivered our meals himself! Love"