Find 4 Star Hotels in Novo Hamburgo

"The hotel and my room were very clean. Everything as described in listing. A beautiful park near by. But, I found the internet / wifi was not always reliable in my room. "

"Good property "

"very good the location and breakfast "

"We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable."

"great staff and location "

"They are great! Great food and staff, I actually love in here. Too bad the swimming pool is closed :( but it would be nicer soon! Towels smells great! Amazing shower pressure and very safe. I’ll come back! Let me repeat, the staff is amazing! Same people from last year, this is even better! They have apparently low staff rotation! "