Search Villas in Zona Oeste

"Everything was great, the only downside to the whole experience would be that they need to have more staff that speaks English or spanish. It was a little hard to communicate but other than that everything was on point."

"Overall is good, I would expect more based on the price. Housekeeping, room service and overall hospitality do a very good job. They do however need to upgrade their beds, they’re old and uncomfortable to sleep in. They could add a plus with a coffee machine and clothing iron in the rooms. I didn’t like the bracelet part; they require all clients to wear a bracelet but do not give it to you at check-in, which was kind of annoying for the security guard to ask me to go get it at 3am 2 days later...

"The hotel is new & beautiful. However, construction was underway on my floor which started mornings at 8am. I was in room 328 construction was 3 rooms away. I requested a broom & squeegee to clean my patio & windows. The hotel sent someone to clean it up. The other issue was the outdoor bar seating areas. Tables are often left with dirty glassware & plates. The waitstaff seemed oblivious and unconcerned. I think as a 5 star property the hotel should be more accommodating and come from a place of...

"It was a brilliant experience, the quality of service was excellent."

"Excelente hotel para días en la playa. Tranquilo, buena atención. Habitaciones confortables. Desayuno completo, con variedad de frutas, panes, jamones, quesos, huevos y demás productos dulces y salados. El personal muy atento y amable Volvería nuevamente. "

"Place was up to date, well maintained. It was far from the beaches where I usually stay. But I didn’t plan on any beaches my 3 days I spent here. Only complaint is my room had an awesome view of the lake but, there was a loose manhole cover in the road that I heard cars hitting all night. I couldn’t figure out where the noise was coming from until my last night. Not hotels fault but lost a lot of sleep from it. Overall hotel was great."

"The hotel wasn't far from the airport. The customer service was impeccable."

"Easy check in"