Find Hotel with a Concierge in Zona 10

"I was charged for staining a towel, which I didn't even stain. I couldn't even argue the charge as they didn't want to believe me. Kind of brutal as I paid almost $1000 for my stay. Very bad to do that to customer. Take pics to proof your stuff otherwise they'll make bogus charges"

"The Westin Camino Real Guatemala City has always been at the top of all hotels. Their service and facilities remain the very best."

"The staff was sooo friendly! They were so attentive and answered all my questions. Especially the man who did me the great favor of bringing all my suit cases to my room. He was so kind to show us around our room! Great customer service and would definitely book another stay here!! "

"Stay was great , very satisfied no complaints…"

"Perfect as always. "

"Always goode service from the staff and comfortable rooms"

"My daughter and I had a excellent time, it was a short stay but everything was much more as we expected. The cleaning service did an amazing job. "

"very nice place"