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"Amazing complimentary upgrade! Beautiful hotel and great location!"

"Amazing location and beautiful rooms! Extremely clean, great customer service, and wonderful overall experience. Thank you for the special memories of the Italian Riviera!"

"This was our second stay. The interior of the hotel is gorgeous. The location is perfect. Just a few minutes walk from the Brignole train station."

"Feb 2023, 2024, 2025 we stayed for a couple nights at the Excelsior Palace and every time has been a great experience. Rooms are lovely, very comfortable, great amenities (we've been in 3 classifications: all were great). The breakfast buffet is wonderful: lots of choice including made to order items. The view from the dining room is gorgeous. The location is spectacular with views over the Med, infinity pools that hang out over the sea are wonderful - warm & there are both pool-side and indoor showers, changing rooms, a gym, etc.. LOVE that it's 10 minute walk into the heart of Rapallo 10 minute walk to beach restos in San Michele 25-30 min walk to Santa Margherita Bus stops at the foot of the hotel which runs from Santa Margherita train station to the Rapallo train station so if you overdo it, easy to hop on! "

"Excellent hotel everything seems so new. Helpful staff, great location and parking . "

"Good value in Genoa near the main train station. "

"Great location. Breakfast was good. "

"Hotel is very close to the station. Very convenient location for exploring the city. Front desk staff was very friendly. I would highly recommend this hotel."

"Hotel's location near city center made our stay very convenient. We were on our way back from Italy to France and needed a stay for one day and night. We're glad we chose this hotel. We parked on the street near the Hotel's entrance located at the top floor. We were able to explore the city center by easy walking from the hotel."