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Excelsior Palace Portofino Coast

5.0 star property
Beachfront hotel with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Front of property
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Gym
  • Restaurant
  • Bar
    Bar
The price is AED 511
AED 547 total
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View | Down comforters, minibar, in-room safe, individually furnished

Exclusive Double Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Down comforters, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen

Down comforters, minibar, in-room safe, individually furnished

Superior Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Sea View

Suite, Sea View | Room amenity

Suite, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Queen

Down comforters, minibar, in-room safe, individually furnished

Classic Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Grand Hotel Bristol Spa Resort - by R Collection Hotels
Pool
Breakfast included
Spa
Pet friendly
8.8 out of 10, Excellent, (866)
Grand Hotel Bristol Spa Resort - by R Collection Hotels

About the neighborhood

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk - 0.3 km
  • San Michele di Pagana Beach - 7 min walk - 0.6 km
  • Rapallo Castle - 15 min walk - 1.2 km
  • Santa Margherita Ligure Castle - 2 min drive - 2.4 km
  • Villa Durazzo - 3 min drive - 3.1 km

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 33 min drive

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

Luxury boutique hotel on the waterfront, rejuvenated in 2023
Consider a stay at Excelsior Palace Portofino Coast and take advantage of a free breakfast buffet, an adjacent golf course, and a poolside bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to spa services, such as a manicure/pedicure, a sports massage, or aromatherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Pilates classes and yoga classes are offered at the gym; Excelsior Palace Portofino Coast also has a rooftop terrace, a hair salon, and dry cleaning/laundry services. In addition to 2 bars and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Limo/town car service, valet parking (surcharge), and a free beach club on site
  • An electric car charging station, access to a nearby indoor pool, and babysitting (surcharge)
  • Multilingual staff, massage treatment rooms, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 119 individually furnished rooms have perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with satellite channels
  • Wardrobes/closets, childcare services, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Ristorante Lord Byron
  • EdenRoc Lounge&Restaurant
  • Yachting Bar
  • Sporting Bar

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Lifeguards on site
  • Outdoor pool
  • Pilates classes
  • Scooter/moped rentals
  • Spa services
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (6458 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night
Cribs (infant beds) are available for EUR 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 120.0 per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number 010046-ALB-0033

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from January 1 to April 24.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, Excelsior Palace Portofino Coast allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per night.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Check-out is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 39 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivonne, Coral Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite place. The photos don't make them justice. The staff was amazing, very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the service to the breakfast to the location and views
Stayed 1 night in Nov 2024

10/10 Excellent

Andrei, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott, New York

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of top 3 hotels i have experienced. From an original Road Warrior.
Stayed 4 nights in Oct 2024

8/10 Good

MELVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful property. The lobby was 5 Star with beautiful original paintings. The outdoor pool and hot tub provided a great view of the harbor. Unfortunately, the pool area closed at 6:00 pm. I was very disappointed after returning from a long day of walking and was looking forward to a soak befor dinner.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lillian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, people had their clothes hanging outside their rooms. Looked like a motel.
Stayed 1 night in Jul 2024

10/10 Excellent

HEDIA

Stayed 1 night in Oct 2024

10/10 Excellent

W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, service top notch. Breakfast buffet included very good. Only 2 negatives, too many Americans (including ourselves) and the driveway up to the hotel is very steep and if you wish to walk to town it’s a good climb (easy once at bottom of property. They should golf cart guests up and down but most will just taxi
Stayed 4 nights in Sep 2024

8/10 Good

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I gave the hotel 4 stars is because on more than one occasion our bath towels were stained. That should not be an issue at a 5 star hotel. The service was excellent as well as the staff. If I could do 41/2 stars I would.
Stayed 4 nights in Sep 2024

8/10 Good

maria

Traveled with partner
Liked: Amenities
location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
We loved this hotel so much. The beach club area was perfection. I wish we could’ve stayed longer. The service in every area of the hotel was excellent and welcoming. The food at the restaurant was delicious and again the service superb. We particularly loved our waiter Daniel. Breakfast was also delicious with lots of options and great coffee. Yes we would absolutely stay here again. Thank you so much
Stayed 3 nights in Sep 2024

10/10 Excellent

Alon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing and charming hotel we stayed in Italy! It is called a Palace for a reason. The staff was amazing, Angello was, as his name, an angel! He helped us plan our stay and recommended restaurants! If you like to swim, use this hotel's access! Yes, there is no beach but between the infinity pools and the water access, it is an absolute pleasure! We will be back and for longer!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, with a great beach club. The staff goes out of their way to ensure a perfect stay.
Stayed 3 nights in Sep 2024

8/10 Good

Jordana, Florham Park

Traveled with partner
Liked: Cleanliness, staff & service
Note to future guests: although the name of the hotel says Portofino Coast, this is no where near Portofino. It is a 20 min car ride to Portofino, and if you go by taxi, the flat rate is €52 EACH WAY!
Stayed 2 nights in Sep 2024

8/10 Good

sakr

Stayed 1 night in Aug 2024

6/10 Okay

Kassia

Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

bita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and amazed by the views and locations. Hotel staff provided excellent service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

VIKTORIYA

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Janoux

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach area! Sea view
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Staff & service, property conditions & facilities
TERRIBLE experience!! This hotel is NOT at all a five star property!! It hasn't been redecorated, renovated or updated in any way since the early 80's. There was rarely hot water, the hallways smelled musty and old, and the food was TERRIBLE and ridiculously over priced. The front desk staff was incredibly unfriendly and had no interest in helping us in any way. We've traveled to Italy multiple times over the last 20 years and this was the worst experience I've ever had! I wouldn't recommend this hotel to anyone!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The pools & beach clubs are fantastic
Stayed 3 nights in Aug 2024