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"Apart from the language barrier, they make an effort to truly understand you. Staff members always attentive to help you. Good facilities, very comfortable rooms. Would definitely stay again if I have the chance to come back. "

"great stay."

"Very comfortable stay. We were upgraded to a wonderful room. It was very spacious and super comfortable. The bathroom was nice sized and had all the toiletries. The breakfast buffet was quite impressive—lots of choices in Chinese. Continental food was good, too. Our only complaint is that the eggs, sautéed mushrooms and fried potatoes were kind of cold unless, of course, you had them prepared for you. I also think the orange juice was canned and not squeezed. Some of the staff in the restaurant had difficulty communicating in English but they were very helpful and polite. The location was okay. We thought it was kind of far from the city center and all the major malls. Overall, we very much enjoyed our stay there, and we would like to come back."

"Lovely room with a great view. Friendly reception with a free upgrade! Great location by the river. Good for walking about. Interesting Art Museum very close by featuring architecture and design. "

"The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean. "

"Always go there"

"Friendly staff and good service. The room is clean and comfortable and location is convenient."

"Very good "

"The top class hotel in Shenzhen. Very trendy design and very spatial. "