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Pullman Zhangjiajie

4.5 star property
Luxury hotel with 3 restaurants and a 24-hour health club

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Photo gallery for Pullman Zhangjiajie

Outdoor pool, sun loungers
Interior
3 restaurants, breakfast served
3 restaurants, breakfast served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AED 249
AED 290 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

Deluxe Room, 2 Twin Beds, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Bathrobes
Deep soaking bathtub
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 44 reviews
The price is AED 184
AED 215 total
includes taxes & fees
13 Mar - 14 Mar
Lee's Boutique Resort

About the neighborhood

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 4 min walk - 0.4 km
  • Yellow Dragon Cave - 12 min drive - 11.6 km
  • Wulingyuan Scenic Reserve - 30 min drive - 22.5 km
  • Zhangjiajie National Forest Park - 41 min drive - 47.2 km
  • Wulingyuan Scenic Area - 72 min drive - 81.4 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬15 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪中茶世界茶园张家界店 - ‬2 min drive
  • ‪情缘娱乐城 - ‬4 min drive
  • ‪武陵源宾馆 - ‬11 min walk

About this property

Pullman Zhangjiajie

Luxury hotel located in Wulingyuan
Located close to Wulingyuan Scenic Area, Pullman Zhangjiajie provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • ATM/banking services, multilingual staff, and a vegetable garden
  • Guest reviews give top marks for the first-rate property condition
Room features
All 456 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 130 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • FENG Chinese Restaurant
  • V Café Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • Table tennis

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 260.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie have a pool?

Yes, this property has an outdoor pool.

Is Pullman Zhangjiajie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zhangjiajie?

Self parking is free at this property.

What time is check-in at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Pullman Zhangjiajie?

Check-out is at noon.

Where is Pullman Zhangjiajie located?

Located in Wulingyuan, this luxury hotel is 29.3 mi (47.1 km) from Zhangjiajie National Forest Park and 30.3 mi (48.8 km) from Tianmen Mountain.

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Pullman Zhangjiajie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 206 reviews
Rating 8 - Good. 67 out of 206 reviews
Rating 6 - Okay. 20 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 2 out of 206 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Soentono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Hai-Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024

10/10 Excellent

Bilegsaikhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

HIN LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店所有合格只欠前枱服務員需要再培訓
所有前枱服務員沒有笑容和不耐煩，因為上到房間發現馬桶按去水制鬆脫而需要維修，可能覺得麻煩，所以有點黑面，還好企在旁邊的兩位小哥哥包括幫忙寄存行李和每次出門詢問是否需要車，告訴他我們已經有車他們還笑容滿面，最後一天還問需要車到車站，在好奇之下問了一下車需要多少錢後再回答不用了，小哥哥還很有禮貌地回答沒問題再送我們出酒店，回說酒店方面本以為這麼多年的酒店感覺應該有點舊和有發霉味道，但這酒店原全沒有感覺幾整潔，今次的4星是給兩位小哥哥和其他服務員
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Luen wang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

EDUARDO

Stayed 1 night in Jul 2024

6/10 Okay

Travis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt nära Zhangjiajie national park och Avatarbergen.
Stayed 6 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de standing
Très bel hôtel à 10min à pied de l’entrée du parc National. Fidèle à un PULLMAN en France. Je conseille
Stayed 2 nights in Apr 2024

10/10 Excellent

Aixue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANA LUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

ANA LUISA

Stayed 1 night in Feb 2024

10/10 Excellent

Rong

Stayed 3 nights in Feb 2023

6/10 Okay

Trevor

Liked: Cleanliness, room comfort
Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima relação qualidade-preço!
Óptima relação qualidade-preço. Serviço check-in/ check-out rápido. Empregados atenciosos.
Stayed 1 night in Dec 2020