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Diana Palace Hotel Zakynthos

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diana Palace Hotel Zakynthos

Junior Suite, Private Pool | Outdoor pool | 2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Couples treatment rooms, body treatments, aromatherapy
Junior Suite, Hot Tub | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pet friendly
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Private Pool

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Pillowtop bed
Premium bedding
2 bedrooms
Private bathroom
  • 45.0 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Premium Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Pillow menu
Sofa bed - single
Pillowtop bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Pillowtop bed
Premium bedding
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - single
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Argassi, Zakynthos, 29100

What's nearby

  • Argassi Beach - 6 min walk - 0.6 km
  • Zakynthos Ferry Terminal - 4 min drive - 3.4 km
  • Byzantine Museum of Zakinthos - 5 min drive - 4.4 km
  • Laganas Beach - 9 min drive - 6.7 km
  • Kalamaki Beach - 17 min drive - 9.2 km

Getting around

  • Zakynthos (ZTH-Zakynthos Intl.) - 16 min drive

Restaurants

  • ‪Πορτοκαλι - ‬6 min walk
  • ‪Notos - ‬2 min walk
  • ‪Stars Tavern - ‬5 min walk
  • ‪Molly malone's - ‬6 min walk
  • ‪Legends Sports & Grill - ‬4 min walk

About this property

Diana Palace Hotel Zakynthos

Upscale family-friendly hotel
At Diana Palace Hotel Zakynthos, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to aromatherapy, a body scrub, or a manicure/pedicure at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, coffee/tea in the lobby, and concierge services
  • A front-desk safe, a 24-hour front desk, and a billiards/pool table
Room features
All 120 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Wardrobes/closets, refrigerators, and heating

All inclusive details

All-inclusive room rates at Diana Palace Hotel Zakynthos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed during January, February, March, April, December, and November.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 0428Κ014A0004800

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Diana Palace
Diana Palace Hotel All Inclusive Zakynthos
Diana Palace Hotel Zakynthos
Diana Palace Zakynthos
Hotel Diana Palace
Diana Palace Hotel All Inclusive
Diana Palace All Inclusive Zakynthos
Diana Palace All Inclusive

Frequently asked questions

Does Diana Palace Hotel Zakynthos have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Diana Palace Hotel Zakynthos pet-friendly?

Yes, Diana Palace Hotel Zakynthos allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking at Diana Palace Hotel Zakynthos?

Self parking is free at this property.

What time is check-in at Diana Palace Hotel Zakynthos?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Diana Palace Hotel Zakynthos?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Diana Palace Hotel Zakynthos?

Some rate plans available at this hotel are all-inclusive.

Where is Diana Palace Hotel Zakynthos located?

This family-friendly Zakynthos hotel is located near the beach, within a 10-minute walk of Ionian Sea and Argassi Beach. National Marine Park of Zakynthos and FZ Go Kart are also within 3 mi (5 km).

Diana Palace Hotel Zakynthos Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 99 reviews" "
Rating 8 - Good. 43 out of 99 reviews" "
Rating 6 - Okay. 15 out of 99 reviews" "
Rating 4 - Poor. 7 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Elisabeth

Traveled with partner
Deceptive additional costs not included in price; aircon was 10 euro per day.
Stayed 7 nights in Sep 2024

8/10 Good

Miss

Liked: Staff & service
Meandros hotel
They switched us to the meandros hotel as an upgrade however it wasnt a very nice hotel. There was a smell in the bathroom of sewer every day.
Stayed 2 nights in Sep 2024

8/10 Good

Bethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff! And issues were quickly resolved!
Stayed 6 nights in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely week away as a couple. Service is exceptional, and the whole hotel has a very warm and welcoming atmosphere. Everything that you'd need to be included in all inclusive is, and due to staying in a 'superior room' we didn't have to pay the 10 euros per day for air-con. Overall, would highly recommend!
Stayed 6 nights in Aug 2024

4/10 Poor

Kyle Martin

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This is a hotel I would not recommend so many problems from the beginning. Rooms messed up a day and a half waiting to get them sorted.
Stayed 7 nights in Aug 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
When we arrived we were given a comfort room which was very dated and not the superior room we paid for. After complaining to the hotel and hotels.com we were moved to the room we booked which was all quite stressful. The hotel has lovely bar and entertainment staff and we had a lovely stay. There was a vegetarian option for dinner/lunch although not always labelled. The food was generally nice but there are hidden extras at this hotel such as the fact that the air conditioning in the bedrooms is not free all the time. If you have a superior room this does not matter too much as it is very powerful and the room cools immediately. The comfort room we initially had had very poor air conditioning though and it would have been very hot to stay in that room. Overall we had a great holiday but probably would not choose this hotel again because of the uncertainty as to what room we might end up in!
Stayed 5 nights in Aug 2024

2/10 Terrible

Christina

Traveled with partner
Disliked: Staff & service, amenities
This hotel was very noisy and had a lot of problems. After the first day, I knew I didn’t want to stay there so I went to the front desk to let them know and tried to reach out to the manager several times. She never returned any messages, phone call, text or email. Exceptionally poor customer service. Additionally the shower in my bedroom leaked every time - it got the entire floor wet, which was so dangerous you would slip. There are two pools that don’t have enough chairs for all the families using the pools, the food buffet provided is nothing that I would want to eat Overall, I do not recommend this place at all
Stayed 3 nights in Jul 2024

6/10 Okay

Gemma

Traveled with partner
Liked: Cleanliness, staff & service
A nice stay but could have been better. We were lucky to be upgraded to a suit with a private pool, the room was lovely, clean, the pool was great although lost the sun by 2pm. There is only air con for some of the day (unless you pay) which was fine as the room was always cool & it’s eco friendly, but it’s worth noting. The beds were advertised as a king but we had 2 singles pushed together. Our room had a mini bar, which isn’t included in the all inclusive (I checked with reception and they confirmed it would be extra charge) but they don’t even add fresh water daily. There were 2 frozen bottles of water in the fridge but they had both been opened already!! The pool suites are down by the kids pool which has a bar which is handy but this closes at 4pm. After 4 the nearest place for a drink (including water) is up the hill at main pool. Reception staff were lovely and always really helpful. The lady running the bar in the lobby was very sweet although absolutely overworked. She needs a second pair of hands to help her because she does everything and that means there’s often a long wait for drinks. Also bars close to all inclusive at 11pm (pay bar until 1am) which means at 10:45 the bars get busy!! It also kills the atmosphere as no one wants to pay for a drink at an all inclusive! Food is ok, tastes pretty good. Would have liked more Greek than on offer. Didn’t use main pool due to private pool room but definitely not enough loungers. Generally felt more 3* than 4*
Stayed 4 nights in Jul 2024

10/10 Excellent

Chektor

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet and very friendly people
Stayed 10 nights in Jul 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was double booked when we arrived so we were shipped out to another hotel for the night. Not exactly what you want when checking in. Spoilt the first night of our holiday.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond their duties Stathis even remembers your name and what you drink on the first meeting!! You are made to feel like family by all the staff and I would not hesitate to come back. The rooms were spectacularly clean and the cleaning staff respected your privacy and always spoke
Stayed 4 nights in Jul 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family holiday
Just returning from a great stay at the Diana Palace hotel. We stayed in double deluxe rooms. Both rooms were beautiful and kept so clean by the lovely cleaning staff. One thing I would say is we had one room for 3 teenagers and it was very compact for them and the camp bed more suitable to a child. The food was what you would expect from an all inclusive. Some good choices for everyone. The time limits and choices for snacks weren’t ideal. But there are shops nearby to cater for all needs. Ian Roberts the concierge is such a wonderful man. He sorted a private boat trip for us for a reasonable price - would highly recommend as for a family of 5, it was a much better option and a cheaper option than one of the organised trips Ian also recommended a fantastic restaurant with amazing views (Target) just 2 minutes away in the complimentary car. Nothing was too much trouble for him if you needed it. Everywhere is reasonably priced with good food.
Stayed 7 nights in Jun 2024

8/10 Good

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed to pay for air conditioning all night so paid 10 euros per day extra .
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Staff
There is absolutely nothing negative I can say about this hotel
Stayed 2 nights in Jun 2024

8/10 Good

LESLEY

Stayed 10 nights in Oct 2023

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nausica (Reception) was perhaps one of the best we’ve had the pleasure of meeting… thank you. Hotel was nice, we had a room with jetted tub. Nice spacious room, while the single beds we’re comfortable they are not great. Found them too small for average adult and they move about..( mind the gap). Room was generally quiet, you don’t hear any noise from surrounding pubs or traffic. Our neighbors occasionally played loud music or movies while using their spa which was a little annoying. Jetted tub stopped working 1 day, sadly no one came to fix it when reported, luckily it started working the following evening. Meals were varied (enjoyable) with some Greek dishes, same for breakfast. Desserts tended to be more or less the same things. Bars were always busy but you only waited a minute or two. Marcos is a true barman, remembers your name an preferred drink ( so many guests) with lots of one liners (entertaining). Pools are ok and we were glad to see the hotel TRIED to enforce some rules on booking sun loungers. Early October there were always a couple free. On occasion there were children by the adult pool but we did not see them there for long. Only other negative (not hotels fault) was some guests are inconsiderate. A large welsh group held sun loungers tables and chairs, they were make call and playing videos via speaker, took multiple drinks and left them, filled multiple plates with food & dessert but did not eat it. Would definitely return
Stayed 3 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place on a gorgeous island
We had a lovely time and the staff were very nice.
Stayed 7 nights in Sep 2023

10/10 Excellent

Juan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, we stayed 4 days for our honeymoon and it was amazing. It was on a nice shopping strip with a lot of restaurants and stores. The staff was super sweet, especially Thanos, he was so helpful and funny. We paid for the all inclusive which was also amazing with Marcos who made being in the lobby a joy. The pool was clean and always had such a good vibe. I would definitely recommend this hotel!
Stayed 4 nights in Jul 2023

4/10 Poor

Efthymia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
The location is great!
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly staff, average dining
We stayed in a 2 bed apartment, which was located in the best part of the hotel, top floor and looking out to sea. The rooms were basic and old fashioned (but I believe the standard hotel rooms have been updated). One bedroom had no TV and there was only 1 wardrobe between 4 adults which was a bit of an issue… Central location, and updated communal areas. The all inclusive was a bit confusing, e.g when eating times were, what drinks were included and till what time (e.g you pay for cocktails except for 1 each day and all drinks are charged after 11pm!) The juices were heavily watered down and food options were a little repetitive in an evening but plenty of options to eat out which we preferred. Friendly staff
Stayed 11 nights in Sep 2022

6/10 Okay

Shari

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
3 star at most. If that. The pool seriously needs some deep cleaning, green scum all along the sides, the staff were friendly especially Lina at dinner service who always ensured we had a high chair available. Food was very monotonous, After the 3rd day you can guess what will be there for breakfast and dinner without being there. Out of 7 nights there was only 1 night of entertainment on the Sunday evening. No sunbeds available as everyone will put a towel before 8am and not use it throughout the day. Ridiculous behaviour. If you’re still by the poolside between 5:30-6pm expect a very disgruntled man throwing around chairs putting them away so that you leave for closing and will also remove your stuff from two chairs and the table and place it on 1 only to put away the other chair, bearing in mind there were 4 of us using two chairs. I would not be coming back.
Stayed 7 nights in Aug 2022

10/10 Excellent

Sevastian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location1excellent,entrance up a side street,another entrance on the main road. Beach/sea 5 min walk. Bars/restaurants all around the hotel. Quiet at night. Can’t hear traffic/music etc. Lovely well tended gardens. Staff are very helpful. Man on reception very friendly. Cleaners say hello. Restaurant clean & spacious, outside area if wanted. Breakfast same everyday but lots of choices in buffet. Didn’t have all inclusive so can’t comment but with the abundance of lovely restaurants around wouldn’t use this. Pool area nice but sun-beds are gone by 8:00am if not earlier so couldn’t get one. The all inclusive lot have got there first. There were some people who must’ve stayed in the hotel all the time we were there getting their money’s worth of “free” drinks etc. The room is very nice with comfy bed,walk in shower, wardrobes light up when you open the door and a balcony. We had hairdryer, iron & board and safe in the room. Now for the bad bit, the air conditioning!! It was broken and we didn’t have it for 5 days. I complained to the reception and he came up straight away and said we had the temperature too low!! And turned it up. Another 2 nights of sweltering heat and having to get up and shower in the night then wrap myself in a towel. Then suddenly at 9:00am on the morning of day 6 we get a bang on the door and a man has come to fix it. It had to have a whole new unit. We had to endure 5 nights of sweating and uncomfortable sleep. No apology or gesture of good will.
Stayed 10 nights in Jun 2022

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Muy limpio todo y la comida muy rica y buena atención
Stayed 2 nights in Oct 2021