We stayed at Shuian Lakeside Hotel for 2 nights, and the hospitality throughout our stay was the best that I've ever experienced. Everyone at the hotel was amazing, most especially the owners. Mrs. Hwang, I believe is her name, was one of them, and she went above and beyond.
She was very accommodating with our request to change our room when we first arrived. The next day, when she found out we were heading to Wenwu Temple, which would take 20 minutes by bus, she offered to drive us since she was heading that direction. Later that night, she and her husband took the time to help us figure out which early bus to take in order for us to make our connection to Taichung Station. When we asked where the bus stop was, she went a step further to show us by taking us there personally!
The hotel's location was perfect — by the lake and in the center of everything. The room was new, clean and comfortable. And what a bonus, breakfast was included! I was very pleased with the breakfast, which consisted of porridge, eggs, vegetables and 6 other dishes. Bananas were also provided. It kept us full till late in the afternoon.
I enjoyed staying in Ita Thao, and Mrs. Hwang definitely made it special and memorable. I appreciate her warmth and kindness. If you're looking for a good hotel and people, I definitely recommend Shuian Lakeside Hotel.