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"a bit isolated from the town,but worth to check out"

"Sauna was a nice bonus"

"They had night PJ with Kimono top and pants. The hot tub was excellent"

"Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido. "

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th"

"Very nice hotel."

"As nice as the owner and family are, I can't really recommend this place. Location is 2km out of town so you must have a car. Location is very quiet at night but in the hotel room you can hear water running from toilets etc in other rooms and people walking on the floor above. And I had some sort of tapping sound in my room early in the morning on the second night which made it hard to sleep. There is a fridge and hot water urn in the room, but no tea or coffee (lucky I had my own)and only paper cups to drink out of. I had the Japanese room and the futon was very comfortable. Air con was good as warm on day 1 and cool day 2 but I did have to ask for English instructions. Even though it's fairly cheap I wouldn't stay again. "

"wonderful stay. stunning location and view. meals were good!"