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"The staff was really friendly and easy for foreigner "

"What a beautiful hotel filled with beautiful staff ! Can’t recommend enough ! "

"The Hotel has a amazing history of how long it been around since 19 century. The staff were amazing with theirs hospitality as well explanation on the ways that the Hotel is setup and how to get around the Hotel."

"Good hotel"

"Very much enjoyed our stay. Great location next to the train station. Convenient parking."

"This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again! "

"Above expectations, loads of surprise amenities and mod cons "

"This place is delightful! Easy check-in, super friendly and helpful staff, beautiful facilities. My room was excellent and spacious too. I'll stay again sometime!! Highly recommend!"

"The property provides good service to the traveler. Walkable from the station. It is very convenient. The breakfast could improve. "