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Barceló Maya Beach - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Free minibar, in-room safe, desk, blackout drapes
On the beach, white sand, sun loungers, beach towels
Ecotours
Building design

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • All inclusive
  • Breakfast included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Premium Level)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Premium Level)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.8 out of 10, Excellent, 1,710 reviews
Barceló Maya Palace - All Inclusive

About the neighborhood

Map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 7 min walk
  • Cenote Cristalino - 7 min walk
  • Cenote Azul - 13 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬16 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬4 min walk
  • ‪Bar Mojado Beach - ‬8 min walk

About this property

Barceló Maya Beach - All Inclusive

Upscale all-inclusive property near Xpu-ha Beach
Located close to Ecopark Kantun Chi and Cenote Cristalino, Barceló Maya Beach - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a white sand beach, beachfront dining, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a sports massage, or a body wrap at U Spa and U Spa Kids, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include ecotours, volleyball, and scuba diving. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a water park (surcharge)
  • Babysitting (surcharge), ATM/banking services, and a reception hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 630 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • Furnished balconies or patios, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Beach Buffet
  • Mexico Lindo
  • Rancho Grande
  • Lobby Bar Beach

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (12109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Frequently asked questions

Does Barceló Maya Beach - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Barceló Maya Beach - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Beach - All Inclusive?

Self parking is free at this property.

What time is check-in at Barceló Maya Beach - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Beach - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Beach - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Beach - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more.

Where is Barceló Maya Beach - All Inclusive located?

Located in Xpu-Ha, this beachfront property is on the boardwalk/promenade and within a 10-minute walk of Xpu-ha Beach, Ecopark Kantun Chi, and Cenote Cristalino. Cenote Azul and Puerto Aventuras Marina are also within 3 mi (5 km).

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 152 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 70 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alicja

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Beautiful room. Housekeeping and dining room service staff were superb. Unfortunately, other aspects of customer service were not up to par. First, we were moved from Barceló Maya Beach to Riviera without even being asked. Normally, I would not have minded as I prefer Adults Only resorts. However, I booked where I booked because I wanted to experience the vivid and bright colours, Mexican influenced architecture, and warm ambience of Beach. I had been looking forward to visiting Barcelo Maya for 16 years. Instead, I got the coldness of white and highly modern character of architecture I experience daily at home. Second, not only was my room not ready when I was told it would be ready, the staff kept pushing its availability back by 1 hr at a time. One of the staff, while dealing with this issue, packed up her things left for the day without passing things on to another person. I did not even know she had left until someone else approached me to ask if I had been helped. Overall, the trip ended up on a “meh” impression. It is definitely not high on my list of places to return to, now.
Stayed 7 nights in Jan 2025

2/10 Terrible

Dimitar, BREWSTER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The biggest bummer is that the main buffet for dinner, lunch or breakfast is fairly speacia
Stayed 5 nights in Jan 2025

8/10 Good

Jonathan

Stayed 7 nights in Dec 2024

10/10 Excellent

Holly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Barcelo Resorts! These connecting properties allow for easy convenient transitions for new pools, dining, and beach. Great restaurant choices and buffets. Wonderful choices for off property excursions with great connections to other companies. We’ve been twice and will return! Highly Recommend!
Stayed 7 nights in Dec 2024

10/10 Excellent

Kathy

Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmad

Stayed 7 nights in Nov 2024

10/10 Excellent

MARCIN

Liked: Cleanliness, staff & service, property conditions & facilities
After we switch the room to junior sweet ocean front our stay become good food was good not everywhere but couple restaurants they have serve really good food big property lots of things to do it I'm not recommending to go on any trip unless you prepare for long driving overalls I will come back there
Stayed 7 nights in Nov 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

William Valen, Kamloops

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 29 people and everyone's stay was amazing! The food and staff were wonderful. We would definitely go back
Stayed 9 nights in Nov 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great visit. Food was amazing, but there was less variety in the buffets than previously.
Stayed 7 nights in Nov 2024

10/10 Excellent

Manekta Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Meaghen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all round experience. Beautiful property, wonderful staff, great amenities for adults and kids. Food was ok.
Stayed 9 nights in Nov 2024

10/10 Excellent

Anthony Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is fantastic! The beach/food/service/pools loved it and will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elvia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an EXCELLENT time at Barcelo Beach. It was family friendly, and not too noisy. The service was top notch!
Stayed 5 nights in Nov 2024

8/10 Good

Devon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Our family enjoyed staying at the Barcelo Maya Beach. Very friendly staff. Lots for the kids to do. Beautiful beach with clear water. Easy to walk to all of the resorts. Overall 7 out of 10
Stayed 7 nights in Nov 2024

10/10 Excellent

Jhone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianna Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of 10 of us just returned from a stay at the Barcelo Maya Beach resort. We had an excellent time. We were always able to find beach chairs on the beach and adequate seating around the pools too. I loved walking the beach, from end to end. The Maya Palace would be a great option for families with children, as there were plenty of activities. The one thing this resort lacks is communicating activities. There's a board indicating activities and times, but no indication of location (ie stretching class, etc). Theatre show times and shows were not published, or posted anywhere. A simple app should be developed to provide information of what's happening around the resort.
Stayed 9 nights in Nov 2024

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like Brazilian restaurant at Barceló Palace resort
Stayed 10 nights in Nov 2024

10/10 Excellent

Aimee Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adult side of the property was amazing and beautiful and well kept. Someone is always cleaning and very hospitable. The bed was the largest super king size bed I have ever seen - so comfortable. Food was good and it was nice being able to walk through the city of resorts attached. Only wish was to be able to use the kayaks freely. The staff wouldn’t let us use them even when it was calm. Had hoped to do more water sports than were able.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 8 nights in Oct 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are too cold and the A/C has to be turned on in order to avoid moisture. The food was not as good as before,
Stayed 5 nights in Oct 2024

8/10 Good

Ashley Van, Port Dover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very large which made it nice to spread people out and not seem crowded. The breakfast and lunch options were good. Found the options for dinner buffet to be stale and cold in many evenings. Overall a very nice resort however be ready for upsells or extra costs for additional amenities.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sami El-Gendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third trip to Mexico, but my first time traveling with family, and unfortunately, it was the worst experience I've had by far. The problems began immediately upon arrival, when our shuttle transportation from MTS was over an hour and a half late, meaning we didn’t reach the hotel until three hours after we landed. When we finally arrived, we encountered more issues with our rooms. My room was ready around 3:00 pm, but my mother’s, who is 70 years old, was not ready until 4:30 pm. After multiple complaints, they switched her to a different room because her assigned one was still not available. Given her age and the long day of travel, she needed to rest and freshen up, but this extended wait made that impossible. Throughout our stay, the issues continued. The pool area had no entertainment during the day, and the food quality was underwhelming. Room service was inconsistent, with towels sometimes forgotten, and the rooms only getting cleaned around 4:00 pm. We also had repeated maintenance issues in our bathroom, including poor water pressure and two separate calls for repair. The hotel atmosphere was disappointing as well. There was no music or lively ambiance in the lobby or pool areas, and no drink service in the lobby while we waited. They also did not allow food from the buffet to be taken to the beach or pool, which was very inconvenient. The staff, unfortunately, came across as disinterested and unwelcoming, which made us feel like we weren’t valued guest
Stayed 7 nights in Oct 2024

6/10 Okay

Robert Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Been to this Barcelo 26 years ago it was the original resort there now there’s a total of six. We stayed one night was not good as we had stayed at the tropical in April. We asked to switch back over there and they did not have a problem with it so we spent our vacation at the tropical, which is significantly better than the beach property, even the food was over there .
Stayed 9 nights in Oct 2024