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Grand Hyatt Xi An

5.0 star property
Unwind with rejuvenating spa treatments or energize with exercise routines and healthy meals – an unforgettable stay awaits you.

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Photo gallery for Grand Hyatt Xi An

Front of property - evening/night
Coffee service
Food and drink
Indoor pool
Reception
In the heart of Yanta Qu, Grand Hyatt Xi An offers a luxurious retreat. Unwind at the onsite spa, indulge in a meal at one of 5 restaurants, or take advantage of dry cleaning/laundry services. With free in-room WiFi and an indoor pool nearby guests have praised this hotel's amenities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AED 306
AED 357 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Suite, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Suite, 1 King Bed (Deluxe)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Designer toiletries
Private bathroom
Hair dryer
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand King Room

Minibar, in-room safe, desk, soundproofing

Grand King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Corner Room

Minibar, in-room safe, desk, soundproofing

Grand Corner Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Grand Club Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club King Room

Minibar, in-room safe, desk, soundproofing

Grand Club King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Club Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, soundproofing

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 150 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Grand Suite King Room

Minibar, in-room safe, desk, soundproofing

Grand Suite King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Designer toiletries
Private bathroom
Hair dryer
Bidet
  • 89 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

Lounge

The Ritz-Carlton, Xi'an

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.6 out of 10, Exceptional, (43)
The price is AED 544
AED 634 total
includes taxes & fees
9 Feb - 10 Feb
The Ritz-Carlton, Xi'an

About the neighborhood

Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065

What's nearby

  • Shaanxi History Museum - 9 min drive
  • Drum Tower - 10 min drive
  • Giant Wild Goose Pagoda - 11 min drive
  • Xi'an Bell Tower and Drum Tower - 12 min drive
  • Xi'an Bell Tower - 12 min drive

Getting around

  • Tiyuchang Station - 10 min drive
  • Xi'an East Station - 18 min drive
  • Xi'an (XIY-Xianyang Intl.) - 37 min drive

Restaurants

  • ‪润园咖啡 - ‬3 min walk
  • ‪嘉苑茗茶 - ‬3 min walk
  • ‪金融+Coffee - ‬6 min walk
  • ‪鑫华府 - ‬1 min walk
  • ‪意浓世界咖啡厅 - ‬3 min walk

About this property

Grand Hyatt Xi An

Luxury hotel located in Yanta Qu
At Grand Hyatt Xi An, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Free in-room WiFi is available to all guests, along with a health club and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and meeting rooms
  • Smoke-free premises, a 24-hour front desk, and a porter/bellhop
Room features
All 380 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rainfall showers, designer toiletries, and bidets
  • LCD TVs with cable channels and DVD players
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 178 for adults and CNY 178 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Spa

  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

Does Grand Hyatt Xi An have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Grand Hyatt Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Xi An?

Self parking is free at this property.

What time is check-in at Grand Hyatt Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Xi An?

Check-out is at noon.

Where is Grand Hyatt Xi An located?

Located in Yanta Qu, this luxury hotel is within a 15-minute walk of Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. Shaanxi Swimming and Diving Stadium and Shaanxi Assembly Hall are also within 2 mi (3 km).

Grand Hyatt Xi An Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

glenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024

8/10 Good

Paul, Sterling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024

10/10 Excellent

Ze

Stayed 5 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Stayed 1 night in Aug 2020

8/10 Good

Helen

Stayed 3 nights in Nov 2019

10/10 Excellent

Meijia

Stayed 3 nights in Oct 2019

10/10 Excellent

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Great location, and perfect hotel. Good service and highly recommended.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent restaurants. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. The staff are very pleasant and helpful
Stayed 4 nights in Jul 2019

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with stunning architecture. The staff speaks very well English.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Stayed 1 night in Feb 2019

10/10 Excellent

Roger, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Stayed 5 nights in Feb 2019

10/10 Excellent

FRANK

Very Nice Grand Hyatt
Very nice hotel and maybe the best in that area. For sure we will like to go back.
Stayed 2 nights in Aug 2018

10/10 Excellent

FRANK

Very nice Grand Hyatt
The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Heeseok

Stayed 1 night in Oct 2024

10/10 Excellent

VIVIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Heeseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
그랜드 하얏트 시안
에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024