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"Easy, quick check in with friendly staff. Clean, quiet, comfortable rooms (that actually get DARK at night!!).convenient location, easy to walk around town."

"Enjoyable stay."

"Stayed in a spa room and it was lovely. Best bed ever, very comfortable. Complementary drinks included in the fridge was a nice touch. Breakfast was lovely and the restaurant food generally was excellent although a little bit pricey."

"It was good"

"Lovely old hotel in the midst of a major renovation. We were booked into a newly renovated room which was nicely decorated, spacious and comfortable. There was some noise from renovations on weekdays but it was not particularly bothersome. The location is great - essentially equidistant between the Abbey and Roman Baths and the Circus and Royal Crescent. Buffet breakfast was very good and staff was inviting and helpful. Overall a very nice hotel. "

"Stayed in room 225. Lovely clean room, comfortable beds. (Would be nice to have a fridge in room). Already booked a return reservation."

"Ticked all the boxes for me. It was just a base to sleep, didn't use any of the facilities so can't comment on those. It was clean enough and check in was done in a very friendly manner which was everything I was looking for."

"Great location & excellent value. Very quiet & comfortable."

"Big, spacious family room with a beautiful, luxurious bathroom. "