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"Another Christmas trip to Dunston hall this time must have been the best service we ever received from staff all friendly and helpful. Only down side was pool in leisure facilities the Jacuzzi was out of order as well as the bubbles in the pool"

"Lovely "

"Had a lovely time. The staff were very helpful. We had a nice room. The bed was comfortable but a little soft for us. Very hot rooms. We turned off the heating and opened the windows. A lot of Mold, spiders and cobwebs around the windows. The pool area was great. We had slippers and robes provided, very helpful for walking to the pool. Breakfast was a bit of a free for all, would have preferred table service. "

"Right in centre perfect for we was meeting friends. Lovely staff. Very kind staff. Was very clean and comfortable. Slept great! Will be using again."

"Very clean the toilet, room and everywhere. Staff were helpful and nice."

"Everything was excellent, the staff, the food, the hotel. Christmas Eve,Christmas day we’re both very special. Best steak ever too. ."

"Great location. Friendly staff. Excellent breakfast."

"Very comfortable and accomodating. Enjoyed the hotel Bentley ride. A great city for shopping history, goid eateties and pubs, bars."

"We arrived at about 10am and check in is 3pm. They put our bags in storage and we went to get something to eat. About 1:30 we returned to check on the room. It was ready and they had already moved our bags to the room. The room was well serviced each day."