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Sternwheeler Hotel and Conference Centre

3.0 star property
Eco-certified hotel with airport shuttle service and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sternwheeler Hotel and Conference Centre

Daily full breakfast for a fee
Standard 2 Queen beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Front of property
Ballroom
Standard 2 Queen beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is AED 602
AED 653 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for One King Standard

One King Standard | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

One King Standard

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 2 Queen beds

Standard 2 Queen beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard 2 Queen beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Raven Inn Whitehorse

Parking included
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (308)
The price is AED 574
AED 603 total
includes taxes & fees
30 Nov - 1 Dec
Raven Inn Whitehorse

About the neighborhood

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • Kwanlin Dun Cultural Centre - 4 min walk - 0.4 km
  • Yukon Visitor Information Centre - 7 min walk - 0.6 km
  • Sundog Carving Studio & Gallery - 10 min walk - 0.9 km
  • SS Klondike - 13 min walk - 1.2 km
  • S.S. Klondike National Historic Site - 15 min walk - 1.3 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk
  • ‪Midnight Sun Coffee Roasters - ‬17 min walk

About this property

Sternwheeler Hotel and Conference Centre

Eco-certified hotel in the city center
Consider a stay at Sternwheeler Hotel and Conference Centre and take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and a hair salon. The on-site restaurant, Steele Street, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), ATM/banking services, and a 24-hour front desk
  • An elevator, a front-desk safe, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shower/tub combinations
  • 21-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free roundtrip airport shuttle from 6:00 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 15-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Steele Street

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (6997 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 20 per person
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Frequently asked questions

Is Sternwheeler Hotel and Conference Centre pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sternwheeler Hotel and Conference Centre?

Self parking is free at this property.

What time is check-in at Sternwheeler Hotel and Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sternwheeler Hotel and Conference Centre?

Check-out is at 11:00 AM.

Does Sternwheeler Hotel and Conference Centre provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–midnight at scheduled times.

Where is Sternwheeler Hotel and Conference Centre located?

Located in the heart of Whitehorse, this eco-certified hotel is steps from MacBride Museum of Yukon History, North End Gallery, and Yukon Artists@Work. Midnight Sun Gallery & Gifts and Kwanlin Dun Cultural Centre are also within 5 minutes.

Sternwheeler Hotel and Conference Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 90 out of 228 reviews" "
Rating 8 - Good. 84 out of 228 reviews" "
Rating 6 - Okay. 40 out of 228 reviews" "
Rating 4 - Poor. 10 out of 228 reviews" "
Rating 2 - Terrible. 4 out of 228 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2024

6/10 Okay

Vladimir

Liked: Cleanliness, staff & service
Poor channel selection. Missing Fox News.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allows dogs, very friendly staff. Floors on first floor are a bit creaky, but the place was still quiet at night. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and well maintained
Stayed 1 night in Sep 2024

8/10 Good

Lucas

Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Stayed 2 nights in Sep 2024

6/10 Okay

Michel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First and last time I will be staying at the Sternwheeler. Nothing wrong with the property itself, but after travelling for 14 hours, the last thing I wanted to deal with was a check in staff with zero customer service abilities. It really ruined my experience. I'll choose to stay elsewhere in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was super nice!! Let us check in early and room was very comfortable!
Stayed 1 night in Sep 2024

6/10 Okay

Simon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price the interior of the building seems dated and the floors are not flat. Friendly staff. The airport shuttle is hit and miss.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Aug 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Rooms were clean. The tub in our room did not drain properly, but we mentioned this to staff. Area around outside of hotel, not particularly attractive, but not much of that is in their control
Stayed 3 nights in Aug 2024

8/10 Good

Derek E

Stayed 1 night in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Murray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Way over-priced for this non-distinct, dated property. Did not consider it good value for this much money. However, the restaurant, which is connected to the hotel, but not part of the hotel (i.e., you can't charge your meal to your room) did a very nice service. Highly recommend the bison chili!!
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ruanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff assistant and free shuttle to the airport
Stayed 1 night in Aug 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice rooms. Good parking if you are lucky enough to get in on the small lot in front.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This was a nice hotel. It was quite a long walk to get to the room from the elevator and the floors were a little uneven, but the location is convenient and close to many restaurants. Parking lot filled up fast and was not very smooth. The room was clean, comfortable and everything worked fine. No breakfast, so not a great value, but we stayed there on our way up north and again on the way back home, so we were happy with our stays.
Stayed 1 night in Jul 2024

6/10 Okay

Cody

Traveled with partner
Just average.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveler
Average property, dated accommodations! No coffee provided in the lobby! Was available in room, however no bottled water provided. Restaurant connected was excellent with a bar!
Stayed 1 night in Aug 2024