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"Whilst on this occasion things didn’t go as planned, I still couldn’t fault the staff on the way they sorted the issue quickly and generously. It was a trip away for my birthday and everyone went out of their way to make my stay memorable for all the right reasons. Amazing food, delightful surroundings, excellent staff, couldn’t fault our stay. A special shout out and thank you to Sonia, Dan, Lucy and the lovely lady with the glasses whose name I didn’t catch who greeted us for breakfast each morning; exceptional customer service accompanied by a welcoming smile and friendliness. The St Pierre are very lucky to have you. We will be back soon :)"

"Warm welcome, fuss free check in. Room easy to find and was clean and comfortable. Plenty of toiletries in the bathroom. Lovely pod coffee machine. We used the spa and facilities. The only negative i can say is that it was very busy so we had no where to sit. People put towels on the beds but didnt use them for a long time. Breakfast was good. Small selection but plenty of options."

"Great facilities, bery family friendly with activities for kids."

"Great hotel, definitely recommend. Great location if seeing a show in the ICC"

"Really nice Hotel & Spa. Very nice spacious suite. Even though slightly dated it was very comfortable. The Spa facilities very good. Had a lovely evening meal and breakfast. Looking to stay there again at some point in the future"

"The hotel was very clean . Rooms are a good size and friendly staff"

"Amazing standards.. wonderful shower- ghd straighteners- Dyson hairdryer as standard.. bikes available to ride to the shopping centre- such a convenient location.. staff all friendly & welcoming - will definitely re-visit Loved it! "

"Lovely place to stay for a short visit. Breakfast was excellent "

"We upgraded to a courtyard suite and it was well worth it! Beautiful hotel & grounds. "