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"It was very nice to spend a night in hotel! Staff was very friendly!"

"Service at reception is impeccable. They are very helpful and friendly "

"The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again."

"The staff were amazing and so friendly and helpful. The pool/spa area was all there, but no loungers and the pool was cold "

"Really excellent hotel, and superior for Sarajevo. Staff is friendly and speaks English plus several other languages, and they prioritize customer service over all else, which is still a nascent concept in much of the former Yugoslavia. Overall outstanding!"

"Great location, friendly staff, excellent breakfast"

"The suite we stayed in was very spacious with great views of the city. Breakfast was great. Parking was included. Location was right in the old part of Sarajevo. Excellent stay. "

"Lovely hotel. Clean and spacious rooms. Staff were friendly not much English was spoken. Spa was good. Steam rooms were nice. Kettle and mini bar and hair dryer. Air con was hot! Had to leave the door open as it was hot. I would go again. "