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Europe Hotel

5.0 star property
Escape to a tranquil oasis where helpful staff are always ready to assist. Experience world-class luxury through rejuvenating spa treatments and breathtaking views.

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Garden
Front of property
Deluxe Apartment, City View | Living area | TV
Royal Penthouse, City View | Premium bedding, pillowtop beds, minibar, in-room safe
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
The current price is AED 516
AED 625 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Sofa bed - double
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Pillowtop bed
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Penthouse, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Pillowtop bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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  • Spa
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9.0 out of 10, Wonderful, (294)
The price is AED 583
AED 702 total
includes taxes & fees
4 Mar - 5 Mar
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About the neighborhood

Map
Vladislava Skarica 5, Sarajevo, 71000

What's nearby

  • Latin Bridge - 2 min walk
  • Gazi Husrev-Beg Mosque - 3 min walk
  • Baščaršija Džamija - 5 min walk
  • Sebilj Fountain - 5 min walk
  • Sarajevo City Hall - 6 min walk

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 26 min drive

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪City Pub - ‬1 min walk
  • ‪Slatko Ćoše - ‬2 min walk
  • ‪Aščinica ASDŽ - ‬2 min walk
  • ‪Bodyguard - ‬2 min walk

About this property

Europe Hotel

Luxury hotel located in Old Town Sarajevo
Take advantage of a rooftop terrace, a garden, and a hair salon at Europe Hotel. Indulge in a body scrub, a facial, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk, concierge services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Arabic, Bosnian, Croatian, Danish, English, German, Serbian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (EUR 13 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15.35 per vehicle (one way)
  • Covered self parking fee: EUR 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Europe Hotel Sarajevo
Europe Sarajevo
Europe Hotel Hotel
Europe Hotel Sarajevo
Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel have a pool?

Yes, this property has an indoor pool.

Is Europe Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Europe Hotel?

Self parking is available for EUR 13 per day.

What time is check-in at Europe Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Europe Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Europe Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15.35 per vehicle applies.

Where is Europe Hotel located?

Located in Old Town Sarajevo, this luxury hotel is steps from Ferhadija Mosque, Ferhadija Street, and Despic House. Sarajevo 1878–1918 and Latin Bridge are just steps away.

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Europe Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 127 out of 326 reviews
Rating 8 - Good. 113 out of 326 reviews
Rating 6 - Okay. 51 out of 326 reviews
Rating 4 - Poor. 21 out of 326 reviews
Rating 2 - Terrible. 14 out of 326 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality, downtown is nice and the restorants are fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of old design and paintings on the walls. Staff was excellent too.
Stayed 5 nights in Oct 2024

8/10 Good

Arjan

Liked: Cleanliness, staff & service, amenities
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmina

Liked: Cleanliness, amenities
It's very convenient location, walkable and safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Aljosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, location and very friendly service.
Stayed 1 night in Jul 2024

6/10 Okay

Maziad

Disliked: Property conditions & facilities
Excellent location
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice people Decent room
Stayed 2 nights in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
Overrated and Mediocre
Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great room, wonderful staff and very central

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
It's fine. Not a 5 star hotel. I'd rate it 3.5.
I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
Stayed 1 night in Oct 2024

10/10 Excellent

suad

Liked: Cleanliness, staff & service, property conditions & facilities
The location is outstanding, right in the middle of Baščaršija, a moot Sarajevo attraction.
Stayed 1 night in Jul 2023

6/10 Okay

Irman

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, hotel is outdated and needs major upgrades.
Stayed 2 nights in Aug 2023

6/10 Okay

Lejla

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like old Europe n modern combined. The staff was great n very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Muamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.

10/10 Excellent

Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to downtown Sarajevo.
Stayed 1 night in Aug 2022

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel, well worth a stay
Very nice, newly built room, efficient aircon, big bathroom, very clean. Nice staff, great breakfast and a very nice outdoor bar. CMA only recommend!
Stayed 2 nights in Jul 2023

8/10 Good

EMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ,staff,room was clean,breakfast was delicious receptionist was very helpful and friendly , massage lady Emina she did very good swedish massage
Stayed 3 nights in Aug 2022

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel is amazing ! Thank you for your kindness and patience ! Will stay here again !
Stayed 1 night in Jul 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
Stayed 5 nights in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Reception staff wonderful, breakfast staff grumpy
Stayed 1 night in Jun 2023

8/10 Good

0lga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with
Stayed 1 night in Mar 2024