6/10 Okay
Caroline
15 February 2019
Liked: Cleanliness, property conditions & facilities
Nice hotel but popular with loud tour groups
Two sides to this hotel. One side, a nice hotel with good size rooms, clean, decent swimming pool, friendly staff (for Laos), located generally away from the noisy town centre and lovely views of limestone karsts. Kop Jai who worked at the hotel was very helpful to try and resolve where possible the issues we had.
Other side and points to be aware of. The bathroom is a good size but is a wet room so most of the area gets wet after showering.
Next to this hotel their is a new hotel being built, workmen start at 08:00 and finish at 17:00. After one night we asked to be moved and this request was kindly accommodated. I would guess there is still another 12 months of building work going on.
A new tour group arrives every day at around 16:00, they were quite loud up to late at night. They were also up early in the morning at 06:00 and again were loud. When I asked the hotel what time they expect guests to be quiet from and to, I was told between 23:00 and 05:30. On two out of the three nights we had to speak to other guests at 23:00 to ask them to be quite. We then wore ear plugs to try not to be woken up in the morning.
On our last night there was a party taking place at a locals house which was playing music very loud past 23:00. When I reported this to the hotel they said it was a private party and would be going on for some time. It resulted in me going to the house to have some words to ask them to turn the volume down and be respectful for the people sleeping.
Caroline
Stayed 2 nights in Feb 2019