4/10 Poor
Deidre
19 December 2024
Disliked: Staff & service, amenities, property conditions & facilities
I paid $116 to stay here and it was not worth it. While the staff member I dealt with was professional and apologetic, this was not a great experience. It was unnerving that there is no staff on site overnight, and they didn’t tell me that if I needed something I’d have to call the general number. My bathtub and shower surround had cracked and peeling paint, the shower curtain was stained and had boogers and other things on it, so I did not use it. The freezer had a spill frozen into it, and the fridge is filled with condensation. There are no instructions for the TV, which in my room was just for show, because the live TV channels didn’t work, and while they offer access to Amazon Prime, you can only use it if others aren’t using it (10 user limit at once). The TV has Netflix but I couldn’t access it even if I wanted to use my own login. One of the “sanitary” plastic wrapped cups left in my room was full of holes in the wrapper and was left in the bathroom.
Deidre
Stayed 1 night in Dec 2024