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SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Plus by Best Western Coquitlam

Interior
Exterior
Premium bedding, blackout drapes, free cribs/infant beds, rollaway beds
Fitness facility
Mini-fridge

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Room options

About the neighborhood

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3

What's nearby

  • Lougheed Town Centre - 3 min drive
  • Hard Rock Casino Vancouver - 4 min drive
  • Simon Fraser University - 9 min drive
  • Coquitlam Centre - 10 min drive
  • Metropolis at Metrotown - 13 min drive

Getting around

  • Coquitlam Central Station - 9 min drive
  • Braid Station - 10 min walk
  • Vancouver Intl. Airport (YVR) - 43 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Toedam Korean Restaurant - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Mackin Park - ‬13 min walk
  • ‪Woody's Pub - ‬7 min walk

About this property

SureStay Plus by Best Western Coquitlam

Hotel near Hard Rock Casino Vancouver
Located close to Simon Fraser University and Holland Park, SureStay Plus Hotel by Best Western Coquitlam provides free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), multilingual staff, and smoke-free premises
  • A computer station, luggage storage, and free newspapers
  • An elevator and a front-desk safe
Room features
All 61 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and room service.
Other conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with spring water tubs and hydromassage showers
  • 37-inch LCD TVs with digital channels
  • Mini fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free RV/bus/truck parking on site
  • Covered self parking on site (surcharge)
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Spring water bathtub
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels

Food and drink

  • Mini-fridge

More

  • Guidebooks/recommendations
  • Local maps

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Surestay Plus By Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
SureStay Plus Hotel by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam Coquitlam
SureStay Plus Hotel by Best Western Coquitlam Hotel Coquitlam

Frequently asked questions

Does SureStay Plus Hotel by Best Western Coquitlam have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel by Best Western Coquitlam pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20.00 per pet, per night.

How much is parking at SureStay Plus Hotel by Best Western Coquitlam?

Self parking is available for a fee.

What time is check-in at SureStay Plus Hotel by Best Western Coquitlam?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Coquitlam?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Coquitlam located?

Situated in the business district, this hotel is 2.1 mi (3.4 km) from Hard Rock Casino Vancouver and within 6 mi (10 km) of Simon Fraser University and Holland Park. Metropolis at Metrotown and Starlight Casino are also within 9 mi (15 km). Braid Station is 10 minutes by foot and Lougheed Town Centre Station is 27 minutes.

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 168 out of 881 reviews" "
Rating 8 - Good. 369 out of 881 reviews" "
Rating 6 - Okay. 206 out of 881 reviews" "
Rating 4 - Poor. 80 out of 881 reviews" "
Rating 2 - Terrible. 58 out of 881 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
People smoking in adjacent rooms. People talking loudly in hallway. People knocking on door looking for “Mike”?
Stayed 2 nights in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I usually look at the reviews and for whatever reason this time around, I didn’t and regretted it. Although the room appeared clean, the sheets were not. I normally check for bedbugs at every hotel I stay at and thankfully there were none. There was some sketchy things happening and people hanging around the parking lot. Don’t stay here.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a homeless shelter! During the night I woke up several times because other guests were swearing at each other!! I'm glad that I did not bring my family and I was alone!!
Stayed 2 nights in Mar 2021

2/10 Terrible

SHANAZ

Stayed 5 nights in Mar 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The room was very clean.. however the elevator, and common areas like the hallways were filthy. I was worried when I arrived but the room was excellent.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so disgustingly dirty that we left after one night - blood drops on the floor and sheets, pillows stored under the bed (on the dirty ground), food left in fridge, freezer didn’t work, urine on the toilet seat. No manager available to help, and when the manager was in the following morning he didn’t care about the condition of the room - just said it wasn’t his fault because he wasn’t there. I would highly recommend staying anywhere but here - we switched to the Executive Plaza just up the road, it’s a great hotel, clean, closer to everything... and cheaper!!
Stayed 13 nights in Feb 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid $120 / n for what felt like a $50 ultra budget hotel. Place was really gross - found sticky red food residue (I hope) on my coffee table and desk. Common areas (eg halls, elevator) didnt seem to have been cleaned in days and smelt like ashtrays. Seemed to be being utilised as low income housing or something??, which is a great cause, but perhaps don’t try masquerade as a semi decent hotel at the same time.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Snot on the walls, hotel smells cigarette smoke People around building particularly outside hiding in shadows some safety concerns For 100 a night I really expect more from best western
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff! Good breakfast too!
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I had exposed wiring on the wall in my room, plus people were smoking inside and my room was non-smoking.
Stayed 11 nights in Nov 2020

4/10 Poor

Catherine, Calgary, AB

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
I knew i wasn't going to be staying in a four star hotel and when we arrived, the room looked like a standard hotel room. We did have a pet friendly room because our little dog was with us. However, spilled water on the laminate flooring was sopped up with a white facecloth and the result was a black face cloth. I showed the face cloth to the manager and he said it was just a bit of dust. We later found a toenail clipping on the floor and I didn't even bother telling the manager because he already argued that his girl cleans the floor of every room. I just won't ever stay there again. Apparently my cleanliness standards were too high for this hotel.
Stayed 2 nights in Oct 2020

8/10 Good

Howard

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to request a new room as soon as we arrived as there was hairs all over the sink and counter in the bathroom. Would have been nice to know Free breakfast was just a piece of fruit and a cookie.
Stayed 1 night in Sep 2020

6/10 Okay

Addyo, Campbell River

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Easy to access. There were some less than desirable people hanging around the hotel.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020

6/10 Okay

ben

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Steve, Vernon bc

Traveled with partner
Liked: Staff & service, property conditions & facilities
By the highway in a rougher area plus to have to drive to get anything
Stayed 1 night in Sep 2020

8/10 Good

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020