Empress Palace Hotel Reviews, Deals & Photos 2025

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Explore an urban retreat where playfulness meets relaxation. Get cozy by the fireplace or plan an unforgettable wedding amidst beautiful gardens.

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Dates

March 2025

April 2025

Honeymoon Studio Suite | Private kitchen | Full-size fridge, microwave, oven, electric kettle

Honeymoon Studio Suite | Down comforters, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Parking available
Air conditioning
Kitchen
Laundry
Free WiFi

AED 460 total

includes taxes & fees

2 Mar - 3 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Elite Suite, 1 Bedroom, Ensuite

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 5
1 Queen Bed and 1 King Bed

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

28 sq m
Sleeps 4
2 Queen Beds

Honeymoon Studio Suite

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Heating

Full-sized refrigerator/freezer

Sleeps 2
1 King Bed

Down comforters, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 2
1 Queen Bed

Family Suite

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 7
1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

Honeymoon Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 2
1 Queen Bed

Grand Room, Balcony, Garden View

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Sleeps 6
2 King Beds

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 6
1 King Bed

Economy Room

Highlights

Yard

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Sleeps 2
1 Queen Bed

Luxury Suite

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Heating

Full-sized refrigerator/freezer

Down duvet

Sleeps 4
2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Breakfast included
Parking included
Free WiFi
Air conditioning

AED 386 total

includes taxes & fees

9 Mar - 10 Mar

About the neighborhood

12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

Holland Park - 3 min drive
Guilford Town Centre - 9 min drive
Hard Rock Casino Vancouver - 15 min drive
Lougheed Town Centre - 16 min drive
Metropolis at Metrotown - 20 min drive

Getting around

King George Station - 4 min drive
Pitt Meadows Maple Meadows Station - 27 min drive
Pitt Meadows, BC (YPK) - 29 min drive

Restaurants

‪McDonald's - ‬11 min walk
‪Tim Hortons - ‬2 min drive
‪The Samosa House - ‬14 min walk
‪Donegal's Irish House - ‬3 min drive
‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

Upscale guesthouse in the city center

A terrace, a garden, and a playground are just a few of the amenities provided at Empress Palace Hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Additional perks include:

Self parking (surcharge), express check-out, and a TV in the lobby
Smoke-free premises, wedding services, and outdoor furniture

Room features

All guestrooms are individually furnished, and offer comforts such as heated floors and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.

Other conveniences in all rooms include:

Bidets and soap
Wardrobes/closets, heated floors, and separate sitting areas

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Secured uncovered self parking on site (USD 20 per day)
Limited onsite parking (max 1 space per unit)
Height restrictions apply for onsite parking

Things to do

Playground

Family friendly

Full-sized refrigerator
Microwave
Playground
Separate dining area

Guest services

Dry cleaning service
Front desk (limited hours)
Wedding services

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Stair-free path to entrance
Well-lit path to entrance

Communal living room
Fireplace in lobby
Shared microwave
Shared refrigerator
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Down comforter
Heating

Bathroom

Bidet
Soap
Toilet paper

Food and drink

Cookware/dishes/utensils
Dining room
Electric kettle
Microwave
Oven
Paper towels
Refrigerator
Shared kitchen access

Access via exterior corridors
Desk
Heated floors
Individually decorated
Individually furnished
Laptop-friendly workspace
Separate sitting area
Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 49.00

Late check-in subject to availability

Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments

The front desk is open daily from 1:00 PM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20 and a deposit of USD 100 per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150 per accommodation, per stay
Cash Cleaning deposit: USD 50 per stay
Cleaning fee: USD 39 per accommodation, per stay
Administrative fee: USD 29 per accommodation, per night
Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Uncovered self parking fee: USD 20 per day
Pet deposit: USD 100 per day
Pet fee: USD 29 per pet, per day (maximum USD 4 per stay) plus USD 20 one-time cleaning fee
Service animals are exempt from fees
Early check-in fee: USD 49.00 (subject to availability)
Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per day
Bed sheets fee: USD 5 per bed, per night (or guests may bring their own)
Electricity fee: USD 5 per night
Heating fee: USD 5 per night
Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Parking height restrictions apply

Property is also known as

Empress Palace Hotel Surrey

Empress Palace Hotel Guesthouse

Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Is Empress Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per day and a fee of USD 29 per pet, per day. A cleaning fee of USD 20 also applies. Service animals are exempt from fees.

How much is parking at Empress Palace Hotel?

Self parking is available for USD 20 per day. Limited spots are available.

What time is check-in at Empress Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 49.00 (subject to availability). Late check-in is available from 11:30 PM– 2:30 AM for a fee of USD 29.

What time is check-out at Empress Palace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Empress Palace Hotel located?

Located in the heart of Surrey, this guesthouse is within 2 mi (3 km) of Taj Park Convention Centre, Holland Park, and Central City Shopping Centre. Surrey Arts Centre is 1.9 mi (3 km) away.

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Empress Palace Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness