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"Great location, service and facilities"

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"Stayed at Hotel Marielle for three nights for a Spring snowboarding trip with my teenage son. Location is excellent right on the snow front with ski in ski put directly to the main lifts in Val Thorens. Reception, restaurant and bar staff were friendly professional, knowledgable and most importantly helpful and really made the stay a real pleasure. Room was spacious and clean and had a great view of the snow front. The terrace bar below does play music late afternoon till about 6 or 7 which adds to the buzz of the snow front location but if you want a quiet room better to ask for one at the back. Good selection of food options for breakfast and dinner (we did half board). Service gets a bit overwhelmed at peak pre ski school time 8.15 to 8.45am (our visit was in school holidays) with a few items running out on the buffet but they are quickly replaced if you ask. A second coffee machine might help for peak times! Decor is lovely - has a bit of a Parisian Boutique hotel feel to it. Huge spa with steam room and massive Sauna with a window onto the snow front. Although my son is a teenager now I thought the hotel was well set up for smaller children with lots staying, the ESF ski school straight out front and a decent games room. Val Thorens wa s great for Spring skiing lent to of snow relative to resorts further down the valley and the multitude of lifts meant no big queues. Would definitely stay here again. "

"Everything"

"The rooms are beautifully decorated and very clean as are all of the public areas. Very attentive and polite staff throughout our stay in all areas of the hotel. Breakfast was extensive with extras available from the kitchen. We ate in the restaurant one evening and the food was fabulous. The bar very comfortable and welcoming. We used the spa and again it was clean and an experience to enjoy. Absolutely recommend a stay here."

"The sofa bed was so uncomfortable is was impossible to sleep for more than a few minutes at a time and as soon as I sat on it, the arm fell off, having been glued back on many times. On our last morning there was no hot water available so a day of travelling home with no shower. Reported to the venue but no response."

"Convenient and affordable "

"Excellent location. Excellent value for money. The best 2 bartenders in the world (shoutout to George and Freddie for the exceptional service and sharing yoir drink making artistry!). Nice to be able to book a private 30 min hot tub (would be great if it was a touch hotter and a little less bubbly!) the themed dinner nights were excellent and the food very good. We opted for the half board which was excellent value (even considering we opted for one night out at Les Coursives in Meribel village which was the best French food I’ve ever tasted!). Suggest a kettle in the dining room for those of us who like scalding hot tea :) The rooms were big and the beds comfy. Our room had carpet which I personally hate. The lounge was kitschy and cool and had just the right feel before and apres ski. Loved the combo of old charm and low tech with all you need for a delightful stay and this quirky spot. Would definitely come back. "

"The hotel staff were exceptional. very friendly and kind and will go to any length to please you. From the front desk to the dining area and ski rental area, all great people with great customer service. Berangere at the front desk was super kind and professional and did everything to make my stay as comfortable as possible. I was very impressed by all their staff. Very close to the slopes, ski in and ski out. Great location, close to everything. Higlly recommend it. "