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"This property is absolutely beautiful. The grounds are fantastic, they grow their own coffee, avocados and other gorgeous plants and flowers. The rooms are beautiful, big and the view of Mount Meru was outstanding. . However, what makes this hotel five stars is the hotel staff. They are amazingly kind, professional, courteous and ready to answer or help in any way needed. The breakfast buffet has a tremendous variety and was delicious. The coffee for the lattes was grown on site. Overall, a fantastic experience! Thank you Gran Melia staff! "

"Very helpful staff. They provided very prompt service. They offered free pick up and drop off to the airport at Kilimanjaro. The stay was very smooth and everything was well organized and very clean. The food at the restaurant was also great. Would definitely recommend booking this place if you are in the area and need an overnight stop! "

"Very Good"

"Very clean and excellent"

"Very friendly and hospitable staff. They greeted us with juice, personal introductions and help with luggage upon arrival, and even washed our car overnight! Excellent cooked breakfast including omelette, crepes, and fresh fruit. We had a bit of trouble getting there due to Google maps sending us on a roundabout route (very narrow dirt road) when we should have gone straight from the main paved road to the front entrance. Overall, a pleasant overnight. "

"Great rooms, great spot."

"Such a lovely stay. Heart of town, but peaceful. Stay was so kind, rooms very clean and bed was comfy! "

"Amazing property, great customer service, awesome calming river behind our back door, delicious food (sooo good), and a pool with monkey's swinging around in the trees above. I liked that they don't have tv, I was able to rejuvenate and get work done in a serene environment. Highly recommended!"

"I arrived at the property at 4am. My driver woke someone up in order for the gates to be opened. From the moment I stepped into this magical world, I felt swept away by the atmosphere, the 4 poster bed, the warm shower, the surrounding nature and even the charming monkeys running on the property. I enjoyed an in-room massage and a fantastic breakfast and lunch. Five stars are not enough. This place is definitely a 10 out of 10. "