Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property
Colonial hotel with a fitness center and an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Balcony, Pool View | View from room
Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AED 567
AED 679 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 17.43 sq m
  • Sleeps 2
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 20.79 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 15.64 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 23.58 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 25.28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 16.71 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 15.66 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 17.42 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 21.81 sq m
  • Sleeps 2
  • 2 Queen Beds

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 14.70 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Corner Of Uhuru Road Clock Tower, Arusha

What's nearby

  • Arusha Clock Tower - 1 min walk - 0.2 km
  • Maasai Market and Curios Crafts - 4 min walk - 0.4 km
  • Arusha International Conference Centre - 9 min walk - 0.8 km
  • Sheikh Amri Abeid Memorial Stadium - 19 min walk - 1.6 km
  • Njiro Complex - 6 min drive - 5.0 km

Getting around

  • Arusha (ARK) - 23 min drive

Restaurants

  • ‪Karibu Uzunguni City Park - ‬8 min walk
  • ‪The Chinese Dragon - ‬18 min walk
  • ‪Kitamu Cafe - ‬4 min walk
  • ‪Africafe - ‬3 min walk
  • ‪Arusha Center Inn Restaurant - ‬12 min walk

About this property

Four Points By Sheraton Arusha, The Arusha Hotel

Upscale family-friendly hotel
You can look forward to a poolside bar, a terrace, and shopping on site at Four Points By Sheraton Arusha, The Arusha Hotel. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TZS 41400 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Frequently asked questions

Does Four Points By Sheraton Arusha, The Arusha Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Four Points By Sheraton Arusha, The Arusha Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Arusha, The Arusha Hotel?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Arusha, The Arusha Hotel?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Four Points By Sheraton Arusha, The Arusha Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Four Points By Sheraton Arusha, The Arusha Hotel located?

This family-friendly Arusha hotel is within a 5-minute walk of Arusha Clock Tower and Maasai Market and Curios Crafts. Natural History Museum and Arusha International Conference Centre are also within 10 minutes.

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 129 reviews" "
Rating 8 - Good. 40 out of 129 reviews" "
Rating 6 - Okay. 10 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good location. Very safe, staff was pleasant and helpful. Good choices in the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful African Grace and hospitality! Wonderful bed after a long travel day. Safe for mother and child traveling together.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great and comfortable stay at the Sheraton Arusha Hotel. Everyone was very friendly, professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasurable experience
It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Arusha
Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024

8/10 Good

jane

Liked: Staff & service
You couldn’t walk safe anywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joseph, Marangu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and people.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay
Stayed 1 night in Jan 2024

2/10 Terrible

Alpa

Traveled with group
Disliked: Staff & service
I had booked 4 rooms, for 7 pax. Out of which we only got 1 room as per the booking i.e TRADITIONAL ROOM WITH 2 Queen Beds. The rest 3 out of 4 rooms were not available during check-in and we were dumped into smaller rooms with 2 single beds. Inpite of having a prepaid booking, a month in advance, our rooms were not available. We were treated like walki-in clients and told take what we were getting. It was a very disappointing and terrible experience. After complaining and writing to the ROOMS DIVISION manager, we were told it was an upgrade. The staff at Four Points Sheraton is not at all serious and considerate. I am shocked that hotel of this high standard can take their clients for a ride and cheat you. It is so humiliating. I have travelled enough, to make out a difference between an upgrade and a downgrade of room. A smaller room with 2 single beds from the room originally booked is explained to me as an upgrade, this is totally not acceptable. I do not know how EXPEDIA will be able to help me resolve this matter, but I have surely learnt a lesson, never to prepay a booking so at least you have a choice to walk out or settle for what you are paying for.
Stayed 1 night in Dec 2023

8/10 Good

Reggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Samvrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four point Sheraton Hotel was amazing and quiet
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location in town center. The lobby is too small and crowded. Good breakfast. Rooms are average, but with good shower and TV. Nice garden and pool. The gym is substandard. The staff is helpful.
Stayed 1 night in Oct 2023