Find all hotels by Concorde in Upper East Side, NY

"I asked the property management if I could cancel and receive a full refund (even though they have a no refund policy). They told me yes, so I booked another hotel. Unfortunately, management never processed the refund and later told me they weren’t going to. So, I was stuck paying for two hotels for the same trip. If they had just originally told me that they weren’t willing to give me a refund, that would have been fine, I wouldn’t have made the extra booking and lost that money. I’m not sure why they would have told me they would provide a refund. Maybe they were hoping to book the property again for the same dates and make twice the money? In any case, I’m out $4K because of these crooks. Do not stay here! "

"Everyone was courteous, helpful and very accommodating. Rosina and all the doormen went above and beyond for us and it was greatly appreciated. "

"Nice clean property Spacious rooms Friendly professional staff"

"Everything as expected. Staff was helpful with late check in. No complaints. "

"great spot, first class"

"Beautiful little room Ceiling was a treat to look up from bed. Small room But very well set up to make use of every once "

"Everything in The Mark is first-class "

"best"

"Incredible hotel! Service was incomparable. Every employee was so friendly especially the gentleman who did the elevator service. Spoiled me for other hotels!"