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"The staff were lovely and helpful "

"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"Staff, welcoming, helpful & gave excellent service Building clean and modern apart from scaffolding all very good Room, very clean & comfortable Will definitely use this chain oof hotels again Thank you Harlow "

"As a solo female traveller, I particularly liked the friendliness of the staff - from check-in to dining - and I felt very safe there. I had a very good experience throughout."

"The room was clean and very spacious. "

"Only 10 min drive to the airport Very good price. "

"A beautiful rm with cyan curtains, a quick check in, a nice breakfast which starts at 4 am!"

"Really impressed with the value of our stay. Excellent breakfast and really polite and helpful staff. "

"Short walk to the airport terminal"