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"Cet hotel est un oasis dans la ville. Une fois entrées dans l'établissement, le calme nous a entouré alors que la rue est animée ! La forêt des singes, le palais royal ainsi que le marché sont accessibles à pieds. Les chambres sont spacieuses, confortables et très propres. Le personnel est au petit soin, comme partout d'ailleurs !! Je retournerai certainement dans cet hotel lors de mon prochain séjour à Bali."

"The location is great, far from the chaos in South. "

"This was my second time visiting this property. This is probably the best resort I've ever stayed at. It's really exceptional, and offered great exposure to Balinese culture and food. Exceptional staff. "

"The hotel is absolutely stunning and the staff are the kindest. Our spa treatment was also delightful. Highly recommend this place and we would love to stay there again! "

"Absolutely excellent experience. Everything was perfect. Stunning property. Friendly and professional staff. Delicious menu. "

"We had a great tumrn"

"What a beautiful hotel! The staff was very friendly and helpful. We enjoyed every minute of our stay. "

"Liked the friendly attentive staff, daily breakfast. Pool facility with bar service. Staff always attentive. The neighbourhood music on weekend was a bit loud but not in conteol of Alaya."

"We stayed at The Westin Resort Ubud over the Easter long weekend in April 2025 for four nights and had an exceptional experience. This was our first time in Ubud and a return to Bali after 10 years, and we couldn’t have picked a better place. We spent most of our time at the resort and loved every moment. The yoga and fitness sessions with Heri each morning were a great way to start the day. We had deeply relaxing massages at the Heavenly Spa, and the floating breakfast in our pool villa was a highlight. Breakfast overall was amazing—great variety and quality—and the restaurant staff, especially Suchi, were incredibly warm and accommodating. I also attended the barista course, which they kindly customised to focus on latte art for me. A wonderful touch. The front office team were always courteous and helpful. We’re leaving feeling totally recharged and already planning to come back. Highly recommend!"